Montréal is taking measures to protect the population from COVID-19. These measures are changing as the situation evolves, which is why we are constantly monitoring its evolution.
We are following the recommendations and guidelines issued by the regional public health department (Direction régionale de Santé publique de Montréal), which provides hygiene directives and measures to take in case you are experiencing symptoms related to COVID-19.
Extreme heat: Montréal is entering Response mode 1 of its Response plan. Read the press release
Montréal is announcing that all Accès Montréal offices, including permit counters, will reopen to the public on Monday, July 13. Read the press release
Montréal agglomeration extends the state of emergency for 5 days. Read the press release
Progressive resumption of activities
1 877 644-4545: Government hotline for COVID-19
311: Information concerning Montréal municipal facilities and services
211: Multilingual social and community resource
1 800 363-9010: SOS domestic abuse (24/7)
Information about testing clinics is available at this address.
Live statistical updates
FLATTEN is a platform that collects data in real time based on information entered by citizens about their symptoms.
La Direction régionale de santé publique du CIUSSS du Centre-Sud-de-l’Île-de-Montréal and the city have jointly produced a guide for youth workers to support them in their work: Assistance Guide for Youth Workers (in French)
Report a situation
Montréal’s police department (SPVM) now offers the option to report a situation online.
For all emergencies, or to report an imminent danger to yourself or others, call 911.
Although the city is taking the necessary measures to maintain services to the public and to protect the health and well-being of its population, this would not be possible without the collaboration of all parties involved in handling the current situation:
- Information and recommandations regarding COVID-19
- Housing and tenant’s rights
- Financial assistance
- Grocery shopping and eating safely
- The annual increase in parking fees has been suspended.
- Taxes : The city is postponing the 2 nd instalment of the annual property tax account and SDC contribution payments. This measure does not apply to other bills, such as transfer taxes. Find out more
Assistance measures offered by the city
Assistance to businesses
- Montréal has implemented a recovery plan with 20 measures to support organizations, business owners and businesses in the Montréal agglomeration. Read more
- PME MTL will administer the new funding worth $50 million to support businesses announced by the Minister of Economic Development and Official Languages, the Honourable Mélanie Joly, Minister of Economy and Innovation Pierre Fitzgibbon and Mayor Valérie Plante. Read the press release
- Montréal is assisting merchants with the reopening of businesses. Read more
- Montréal mobilizes to support businesses. Read more
Montréal is helping social economy enterprises by offering them financial support, free advisory services, training sessions and psychological support. Read the article
Montréal is launching new subsidies to support local merchants. Read the press release
- Montréal is launching a call for proposals for non-profit organizations that would like to receive a financial contribution in order to provide technical support to Montréal businesses. Learn more about the program
Assistance to citizens
- Montréal is expanding its measures to assist households who need to move and are still looking for a place to live. Read the press release
- Montréal takes measures to ensure the health and safety of the homeless population. Read more
- Montréal will contribute to the Centraide emergency fund for the most vulnerable residents in the Greater Montréal area. Read more
Temporary closure of city sites
Some permit offices are open by appointment only and only to residents who have or who want to apply for a construction permit and to companies that must deliver housing before July 31, 2020. Beginning May 11, companies can apply for a permit for any construction project. Appointments cannot be made on site in any borough, and residents must make an appointment by calling 311. We continue to offer service for all requests and applications that are available by phone or online. Read more
Service de l’habitation reception desk
As this building is currently closed, bailiffs must send legal proceedings to the following e-mail address: [email protected]
Bureau des réclamations service counter
Service de l’évaluation foncière counters
Service de l’évaluation foncière counters are closed until further notice.
If you have questions, contact us at 514-280-3825 or by e-mail at [email protected].
Current matters, hearings, statements of offence, driver’s license suspensions, payment arrangements: the municipal court is resuming its activities. However, some municipal court customer service counters remain closed until further notice. For more information
Customer service counters at the municipal court remain closed until further notice.
Online services are operational.
Cultural and sports facilities
Our cultural and sports facilities are closed until further notice.
- Community centres
- Cultural sites, such as cultural centres
- Arenas and sports facilities, such as the Complexe sportif Claude-Robillard
- Parc La Fontaine parking lot
- Nature parks are open to the public. However, some facilities are closed. See Web site
In an effort to manage public funds responsibly, Montréal is acting proactively by laying the groundwork for a financial plan meant to offset the impacts of the global COVID-19 pandemic. This will contribute towards balanced financial results for this year. Read the press release
Events and gatherings
On April 10, the government of Québec decreed the cancellation of all festivals, sports events and public gatherings until August 31. This only applies to major events that require a permit for the occupancy of public domain.
Essential services are maintained
Our teams continue to ensure essential municipal services, such as the collection of garbage and recycling, access to drinking water and emergency services.
In keeping with the physical distancing directives in effect, several decisions respecting mobility have been made:
- Prohibiting access to bikers along Chemin Olmstead, on the Mount Royal.
- Opening access to the Charlevoix bridge, in Le Sud-Ouest borough, exclusively to pedestrians and bikers, in order to provide a crossing of the Lachine Canal following the closure of the Atwater crossing.
- Reconfiguring and widening the sidewalk along Avenue du Mont-Royal, between Rue Fullum and Avenue du Parc, in order to create extra room for pedestrians to be able to apply social distancing rules.
- A 2.7 metre-long safety corridor having an average width of 4.5 m, in Plateau-Mont-Royal borough, along the south-side parking lane, between Avenue de Esplanade and Avenue Papineau and along the north-side parking lane, between Avenue Papineau and Rue Fullum.
As part of its fight against COVID-19, Montreal will rethink its public space beginning in June by creating safe active transportation circuits for active transportation. Its objective is for Montrealers to be able to walk and bike safely.
Check out the map of all corridors (in French)
Municipal governing bodies
City council and the urban agglomeration council will be meeting behind closed doors, until further notice. Citizens may watch the webcast, either live or on replay. They may send their questions electronically before 9 a.m., the day of the meeting, using a new online form. Watch council meetings