Montréal is taking measures to protect the population from COVID-19. These measures are changing as the situation evolves, which is why we are constantly monitoring its evolution.
We are following the recommendations and guidelines issued by the regional public health department (Direction régionale de Santé publique de Montréal), which provides hygiene directives and measures to take in case you are experiencing symptoms related to COVID-19.
- On January 20, Montréal agglomeration has renewed the state of emergency for 5 days. Read the press release
Status of municipal sites and services
Montréal is at Level 4 – maximum alert (red zone). The situation requires changes to our services until further notice.
See a list of open sites and available services.
Wearing a face covering is mandatory for people ages 10 and over in enclosed or partially enclosed public places. Learn more
1 877 644-4545: Government hotline for COVID-19
311: Information concerning Montréal municipal facilities and services
211: Multilingual social and community resource
1 800 363-9010: SOS domestic abuse (24/7)
Information about testing clinics is available at this address.
La Direction régionale de santé publique du CIUSSS du Centre-Sud-de-l’Île-de-Montréal and the city have jointly produced a guide for youth workers to support them in their work: Assistance Guide for Youth Workers (in French)
Report a situation
Montréal’s police department (SPVM) offers the option to report a situation online.
For all emergencies, or to report an imminent danger to yourself or others, call 911.
Although the city is taking the necessary measures to maintain services to the public and to protect the health and well-being of its population, this would not be possible without the collaboration of all parties involved in handling the current situation:
- Information and recommandations regarding COVID-19
- Housing and tenant’s rights
- Financial assistance
- Grocery shopping and eating safely
- The 2021 municipal property tax instalments have been delayed. The first instalment is now due on June 1 and the second instalment is due on September 1. The annual tax accounts for the year 2021 will be sent out at the end of February. For more information
- The annual increase in parking fees has been suspended.
Assistance measures offered by the city
Assistance to businesses
Montréal’s businesses are dealing with tough times. Many sectors are feeling the effects of the pandemic. To support its economy, the city is launching a series of programs and measures for merchants, private companies/collectives and support organizations.
Assistance to citizens
- Opening of three emergency centres and stable residence services for homeless persons in Montréal. Read the press release
In an effort to manage public funds responsibly, Montréal is acting proactively by laying the groundwork for a financial plan meant to offset the impacts of the global COVID-19 pandemic. This will contribute towards balanced financial results for this year. Read the press release
Essential services are maintained
Our teams continue to ensure essential municipal services, such as the collection of garbage and recycling, access to drinking water and emergency services.
In keeping with the physical distancing directives in effect, several decisions respecting mobility have been made:
- Opening access to the Charlevoix bridge, in Le Sud-Ouest borough, exclusively to pedestrians and bikers, in order to provide a crossing of the Lachine Canal following the closure of the Atwater crossing.
- Reconfiguring and widening the sidewalk along Avenue du Mont-Royal, between Rue Fullum and Avenue du Parc, in order to create extra room for pedestrians to be able to apply social distancing rules.
Municipal governing bodies
City and agglomeration councils and the executive committee now sit in virtual mode. Citizens may watch the webcast, either live or on replay. They may send their questions electronically using a new online form. Watch council meetings