Did you know that Montréal has made a number of services available to you online? During the COVID-19 pandemic, this is a safe, easy and fast way to take care of business you need to do with the city without leaving your home.
By creating an account, you can access your personal space and a number of public services online from the comfort of your home at any time. Here are some of them:
Do you need to get, renew or replace a parking sticker? No need to leave your home. You can now apply online.
Whether you want to redo your roof, change the balcony, replace doors and windows or move a staircase, you can apply for a permit online (in French).
Dogs and cats
Would you like to get a license for your pet or renew your pet’s existing license? You can also replace your cat or dog’s tag by applying online.
Do you need to know when the recycling, household waste or compost truck is on your street? Just go to Info-Collectes and enter your postal code to see the schedule in your area (in French).
Resumption of services for residents
If you don’t have Internet access or you would like assistance from a city agent, you can visit a point of service.
Accès Montréal offices
Opening hours vary from one borough to another and may be different from the usual schedule.
Even though permit counters will also be open, we recommend that you make an appointment. View list
Compliance with sanitary measures
During the pandemic, measures have been put in place at Accès Montréal offices to reduce the spread of the virus and ensure that hygiene measures are followed, specifically physical distancing.