How to file a local noise complaint

Last updated September 22, 2023

Is the party next door preventing you from sleeping? A noisy car idling on your street? Learn what you need to know in order to file a complaint.

A neighbourhood noise complaint can include:

  • A party at a neighbour’s house
  • A noisy vehicle or shouting in the street
  • Outdoor maintenance with motorized tools
  • Air conditioners and heat pumps 
  • Delivery of goods and collection of commercial waste

Select your district to find out the current regulations and whether your complaint is valid. Which organization you must contact to stop the noise also varies from borough to borough.

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Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

  • Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries. 
  • Trucks may be loaded and unloaded beginning at 7 a.m.
  • Emptying waste containers is permitted between 7 a.m. and 10 p.m.

Snow removal

  • You can use a snow blower or similar device at any time to clear snow from a driveway.

File a complaint

By phone

Local police station in Ahuntsic

514-280-0127

If you are a resident of Cartierville, please contact your local police station at 514-280-0110.

To stop noise caused by a permanent ventilation device, such as a heat pump: contact 311.

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Outdoor maintenance and landscaping

You may operate power tools and motorized equipment between 7 a.m. and 9 p.m., Monday to Friday, and between 8 a.m. and 6 p.m., Saturdays and Sundays.

Heavy vehicles

  • On side streets, truck traffic is allowed only for local deliveries.
  • Loading and unloading trucks is permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 8 a.m. and 5 p.m., Saturdays and Sundays.

File a complaint

By phone

Local police station

514-280-0146

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Leaf blower

Using a leaf blower or vacuum is prohibited:

  • Any time between June 1 and September 30
  • Between October 1 and May 31:
    • Monday to Friday between 7 p.m. and 7 a.m. the next day
    • Saturday before 10 a.m. and after 7 p.m. 
    • At any time on Sundays and holidays

File a complaint

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Contact 311 to file a complaint about excessive noise from a leaf blower. The person concerned by the complaint will receive the information necessary to adopt better behavior in the use of the leaf blower.

Contact 911 to stop excessive noise from a private party or caused by a heavy vehicle.

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

  • Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries. 
  • Loading and unloading trucks containing construction materials, such as sand or gravel, is permitted between 7 a.m. and 9 p.m.

File a complaint

By phone

Local police station

514-280-0108

Legislation

Is your complaint admissible? Here are the current rules concerning neighbourhood noise in your area.

Outside maintenance services

You can do maintenance work, such as mowing your lawn or trimming your hedge, between 9 a.m. and 9 p.m. on any weekday.

File a complaint

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Validity of your complaint

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

  • Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries. 
  • Loading and unloading trucks is permitted between 8 a.m. and 9 p.m.
  • Commercial garbage collections in alleys are permitted from 8 a.m. to 9 p.m. only when local signage so indicates.

What to do in case of conflict

  • Dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
  • If you feel that the noise is excessive, especially given the time and place, you can call the police. 
  • The Tribunal administratif du logement (formerly the Régie du logement) can also help you when the problem is recurrent.
  • Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, must be reported to the borough. An analysis of noise levels can be carried out.

File a complaint

By phone

Service de police de la Ville de Montréal

514-280-2222

For noise from mechanical equipment or industrial activities, please contact 311.

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

  • Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
  • In residential areas, you can load or unload a truck from 7 a.m. to 9 p.m. Monday to Friday and 8 a.m. to 8 p.m. Saturday.

What to do in case of conflict

  • You can file a complaint at the permits and inspection division by providing the offender’s address.
  • At night, contact your neighbourhood station to have noise complaints resolved quickly.
  • However, dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
  • The Tribunal administratif du logement (formerly the Régie du logement) can also help you when the problem is recurrent.
  • Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, must be reported to the borough. An analysis of noise levels can be carried out.

File a complaint

By phone

Local police station

514-280-0115

Contact 311 to file a complaint about excessive noise.

At night, contact your neighbourhood station to have noise complaints resolved quickly: 514 280-0115

Legislation

There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.

File a complaint

By phone

Local police station

514-280-0103

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Waste container

In family areas, emptying a garbage container is permitted between 6 a.m. and 10 p.m.

File a complaint

By phone

Local police station in Hochelaga-Maisonneuve

514-280-0123

If you are a resident of Mercier, please contact your local police station at 514-280-0148.

For noise from mechanical equipment or industrial activities, please call 311.

Legislation

There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.

File a complaint

By phone

Local police station

514-280-0139

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

Loading and unloading trucks is permitted between 8 a.m. and 7 p.m. This rule does not apply to the loading of entertainment equipment on a commercial street.

Outside maintenance services

You can use a leaf blower or motorized gardening equipment between 8:30 a.m. and 7 p.m., Monday to Friday, and between 10 a.m. and 5 p.m. on Saturday. It is forbidden to use these devices on Sundays and public holidays. This rule does not apply to emergency work.

File a complaint

By phone

Public security division

514-495-6241

There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.

File a complaint

By phone

Local police station

514-280-0103

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Waste container

Emptying waste containers is permitted between 7 a.m. and 11 p.m.

File a complaint

By phone

Local police station in Rivière-des-Prairies

514-280-0145

If you are a resident of Pointe-aux-Trembles, please contact your local police station at 514-280-0149.

For noise caused by mechanical equipment or a garbage truck, call 311.

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

  • Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
  • In residential sectors, loading or unloading a truck is permitted between 7 a.m. and 7 p.m., except in the sector bounded by Rue Jean-Talon East and Avenues Casgrain, Mozart and Henri-Julien, where it is permitted between 6 a.m. and 7 p.m.

Snow removal

You can use a snow blower for 48 hours after the start of a snowstorm over 10 cm.

File a complaint

By phone

Local police station in Rosemont

514-280-0144

If you are a resident of La Petite-Patrie, please contact your local police station at 514-280-0135.

Legislation

There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.

File a complaint

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.

File a complaint

By phone

Local police station

514-280-0142

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Outside maintenance services

You can use a leaf blower in April, May, October and November. The use of a leaf blower with a two-stroke engine is prohibited.

Snow removal

You can use a snow blower for 48 hours after precipitation falls.

File a complaint

By phone

Local police station

514-280-0116

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

  • Truck traffic is permitted at all times on major thoroughfares. But it is only allowed on secondary streets for deliveries. If this rule is disobeyed, you can file a complaint with the Montréal police.
  • Commercial garbage collections in alleys are permitted from 8 a.m. to 9 p.m. where indicated by signage. Unauthorized collections can be reported by calling 311.

Bars and neighbours’ parties

  • Dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
  • If you feel that the noise is excessive, you can call the police.
What to do in case of conflict
  • Mediation between neighbours can be a good alternative if dialogue does not yield results. The Équijustice organization can help you with this process.

Mechanical noise

Disturbing noise Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, can be reported to the borough by calling 311. An analysis of noise levels can be carried out.

File a complaint

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Contact 911 instead to stop excessive noise from a private party or caused by a heavy vehicle such as a moving, garbage collection or road maintenance truck.

Legislation

Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.

Heavy vehicles

  • Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
  • Trucks may be loaded and unloaded between 7 a.m. and 11 p.m.
  • In residential areas, garbage containers may be emptied between 7 a.m. and 11 p.m.

File a complaint

By phone

514-280-2222
Option 5

Legislation