The city is temporarily closing all its Accès Montréal offices and permit counters until further notice, due to COVID-19.
This means that citizens may no longer get services in person at Accès Montréal offices or apply for permits at permit counters.
Services will however be maintained for all applications or inquiries that can be processed over the phone or online. Montrealers are encouraged to go to montreal.ca or call 311. For instance, they can still pay a statement of offence and apply for certain permits on the website.
The permit counters may also be reached by phone or email.