During this pandemic, numerous seniors find themselves isolated, and increasingly vulnerable.
The urban agglomeration of Montréal and the regional public health department, in collaboration with the 211 helpline, will be placing automated calls to the urban agglomeration’s senior citizens. These calls will be made in French and in English, and will aim to identify seniors who are fragile, in distress or in need of assistance, in order to refer them to available resources, as well as their CLSC, if necessary. Over the next few weeks, nearly 225,000 seniors aged 70 and over will be contacted. These calls will also enable us to document the needs of our elderly population, so as to adapt our response and community resources to the current context.