Was your vehicle damaged after striking a pothole? Were you injured falling on the sidewalk? Was your property damaged during work performed by the city? You can file a claim for compensation from the city for material or physical damages.
Find out how to file a claim.
Several situations may give rise to a claim, for example:
- basement flooding after a public sewer backup
- injuries caused by a fall on the sidewalk
- damages to your property following work by municipal employees or a contractor hired by the city
Time period to send a Notice of Claim
You must complete a Notice of Claim and transmit it to the Bureau des réclamations:
- within 15 days of the event if you suffered material damages
- as soon as possible if you suffered physical damages.
Time period to take legal action against the city for damages
- material damages: six months
- physical damages: three years
The responsibility of the city is not automatic
The city is not responsible for damages caused, for example:
- by sewer backup, if you do not have a properly functioning check valve
- by a fall on a sidewalk due to snow or ice
- by tires and an automobile suspension system
Damages caused by contractors
The city regularly awards contracts to contractors to maintain streets, perform snow removal operations, and so on. If your property is damaged following these work operations, the Bureau des réclamations will transmit your request to the contractor.
Service des affaires juridiques - Bureau des réclamations
7275 Rue Sherbrooke Est, suite 2201b
Montréal (QC) H1N 1E9
will become your favourite borough.