Use your account on the Web site or on the 311 app to:

• Access municipal services online
• Apply for a service for yourself and track your application
• Centralize your personal information in one place
• Manage your communication preferences
• Apply for services on behalf of one or several organization profiles

Organization profiles are for:

• Associations
• Companies
• Co-ops
• Non-profits
• Public organizations
• Self-employed workers

Several people can be associated with the same organization.

Join an existing organization

Has your colleague already created a profile for your organization? Ask her to send you an invitation. You will receive an e-mail with the steps to take in order to add the organization to your account.

Add members to your organization

You can invite coworkers to join your organization’s profile by granting them various types of access. These people can create new applications or monitor applications that are submitted on behalf of the organization.

Create a new organization

Couldn’t find your organization on Montréal.ca? You must have an account and provide your address, date of birth and phone number.

To enhance the security of your profile and limit access to authorized users, add information that is unique to your organization.

All your data are kept confidential. They will never be shared with third parties for marketing purposes. You will not receive advertisements or be solicited without your consent.

• Account terms and conditions
• Organization profile terms and conditions