Report a lost or damaged library document

Last updated January 17, 2024
Related to

Has the book, DVD or document you borrowed from the library been lost or damaged? Find out how to report the situation and pay the fees applied to repairing or replacing a document.

The fees vary, depending on the situation and the condition of the document. Administrative fees may be added to the basic fee.

Fees for a lost document

Situation

Basic fee

Administrative fee

Lost document

Cost of the document

$5

Lost companion document

$2

–

Lost jacket or box

$2

–

Fees for a damaged document

Situation

Basic fee

Administrative fee

Document disposal required

Cost of the document

$5

Medium damage

$7

–

Minor damage

$2

–

Required documents

Library card

Pay the fee

In person

Go in person to one of the libraries in the network.