Installing or replacing a residential water meter

Are you the owner of a residential building or dwelling unit seeking to have a water meter installed or replaced? Here is what you need to know.

Installing a water meter in a new building

A residential water meter is required in new buildings for the purposes of LEED certification or to qualify for the Novoclimat program. Check with our team if your building is eligible.

By phone

514-872-5200

Replacing a defective meter

For meters that are either defective, noisy, leaking, or damaged by frost, contact us to undertake the replacement procedures.

Please note that plumbing work, such as pipe, valve or connection repairs, you must enlist the services of a specialized contractor.

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Last updated May 28, 2026