Flooding Context

On Saturday, June 20, a nearly stationary line of thunderstorms dumped significant amounts of rain over the West Island in just a few hours. Several areas received rainfall totals of around 150 mm over a 24-hour period.

This rainfall, combined with precipitation that had already fallen earlier in the day, fell on saturated ground, leading to flash flooding. It is estimated that between 300 and 350 homes in Pierrefonds-Roxboro were affected by flooding or significant water accumulation. Some thunderstorms were accompanied by hail and caused power outages in the hardest-hit areas.

A coordinated response

From the first reports of flooding, teams from public works, the SPVM and the SIM were mobilized to assist residents affected by the flooding. The City also worked closely with Hydro-Québec to support efforts aimed at restoring electrical service as quickly as possible.

Follow-up on special collections of debris and contaminated Materials

Thanks to the sustained efforts of the blue-collar workers and the major operations carried out by the borough over the past few weeks, the situation is now in the recovery phase.

To help complete recovery efforts as quickly as possible, multiple crews and trucks were deployed simultaneously throughout the borough to collect debris and contaminated materials that had accumulated following the severe weather events. These sustained efforts made it possible to process an exceptional volume of materials in the hardest-hit areas.

The special collection took place on Saturdays, July 18 and 25. It is now complete.

Residents who still have materials to dispose of may use regular disposal services, including the Saint-Laurent ecocentre, or contact private companies that provide container rental services.

Important: Due to the large quantities of contaminated materials to be collected, please use the appropriate collection services for construction waste and bulky items. Household hazardous waste (paint cans, solvents, oils, etc.) should be taken to the recycling center, as usual.

Damages and Compensation

If your belongings or property have been damaged, contact your insurance company first to find out the procedure for filing a claim. Since the process may vary from one insurer to another, it is recommended that you check directly with your company.

Is the damage not covered by your insurance policy? 

You may be eligible for the Flooding or other disaster related financial support for property owners and tenants. This program is designed to provide last-resort assistance to homeowners and renters affected by, among other things, flooding caused by torrential rains. It is not a substitute for insurance policies. It is therefore very important to contact your insurer before applying for financial assistance and compensation.

Closed buildings

• Roxboro Chalet (basement is open)
• Marcel-Morin Community Center
• Pierrefonds Cultural Center (basement is open; except for the large reception room)
• Public Works Citizen Service Counter 

All activities scheduled at these locations are also canceled.

A Resilient and Supportive Community

At times like these, community solidarity is essential. We encourage residents who are able to do so to check in on their neighbours, especially seniors, people with limited mobility, and those living alone.

We understand the difficulties many residents are currently facing. Rest assured that the City remains fully committed to supporting those affected and restoring services as quickly as possible.