You can visit the Plateau-Mont-Royal permit counter without an appointment.

However, due to client traffic and the variable processing time of client files, it is best to arrive before 11 a.m. (except for Wednesday mornings, as the counter only opens in the afternoon on that day) in the morning and before 3 p.m. in the afternoon.

The counter is closed on the following holidays: April 7th and 10th, May 22th, June 26th, July 3th, September 4th, October 9th, December 22th, 2023 to January 2th, 2024.

To arrange a preliminary meeting before submitting an application for an extension or new construction permit, you must write to [email protected]. For more details, see the Extensions and New Constructions page (in French).

Do you have questions about renovation, construction, demolition or zoning? Write us an email. Please note that due to high volume of requests, processing will take several days.

For questions regarding the temporary occupation of the public domain permit, please contact [email protected].

To reduce travel, you can submit some permit applications on line:

• Interior renovations
• Exterior renovations
• Certificate of occupancy
• Commercial sign permit
• Excavation permit
• Fire hydrant usage permit
• Permit for hydraulic test
• Permit to carry out work on water and sewer service connections

Applications only accepted online or by e-mail:

• Commercial terrace on public property
• Parklet
• Temporary occupancy of public property for construction purposes
• Curb cut
• Felling permit (“permis de coupe“)*

*For information and requests for felling permits, it is not necessary to come to the counter or make an appointment; please write to [email protected]. The accepted methods of payment are certified cheque, bank draft or debit card.

Additional notes on universal accessibility

• There are three steps to the main entrance on Avenue Laurier Est, but none to the entrance on Avenue De Gaspé.  
• You can take the elevator to the first floor or climb 5 floors. The staircase has a handrail.  
• The changing table can also be used for a small adult.