Request access to documents held by the city

Want to view a document held by the city that pertains to you? As a public organization, the city must permit access to its documents and ensure the protection of the personal information they contain. Find out how to get access.

On this page:

Special cases

For the documents listed below, you must visit a different page. The steps you need to follow are different.

Fees

Viewing documents is free of charge at the city clerk’s office. If you would like a copy of a document, the fees are as follows:

  • Photocopied page of a document: $0.48
  • Police report: $19.50

Postage fees may apply for requests made remotely.

Timeframe

You will receive a response within 20 days of the date your request is received. An additional 10 days may be required in some cases.

If your request is refused and you made it in writing, you can ask the Commission d’accès à l’information to review the decision within 30 days of the decision.

Submit a request

Online

Request access (in French)

By phone

Call the City clerk’s office Monday through Friday between 8:30 a.m. and 4:30 p.m.

514-872-3142

In person

Visit the City clerk’s office Monday through Friday between 8:30 a.m. and 4:30 p.m.

Service du greffe
275, rue Notre-Dame Est, rez-de-chaussée
Montréal, QC H2Y 1C6

By mail

You must include your full name, address and telephone number. Specify the title, author, subject, date or period and department concerned.

Payment methods accepted:

  • Cheque payable to “Ville de Montréal”
  • Money order payable to “Ville de Montréal”
Me Emmanuel Tani-Moore, responsable de l'accès à l'information
275, rue Notre-Dame Est
Montréal, QC H2Y 1C6

Any questions?

For more information on the Commission d’accès à l’information, call 514-873-4196.

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Last updated June 25, 2026