Buildings that are intended for non-residential use, whether in whole or in part, pay a fee based on their water usage. Water bills are sent out during the year for the previous year’s water usage.

• Usage-based pricing

You can pay bills of less than $300 in one instalment. For higher amounts, payment can be made in 2 instalments. Due dates are shown on the invoice.

Fees may apply in the following cases: 

• Returned cheques (insufficient funds in the account) 
• Requests to cancel cheques that have already been sent out 
• Issuance of refund cheques for payments exceeding the invoice amount