To find out about the status of municipal facilities, the population can go to the various platforms to find communications issued by boroughs and related municipalities and, if needed contact them beforehand in order to plan their travels accordingly.

Montréal has been hard at work on site in order to ensure the safety of the population, as well as to streamline mobility. The urban agglomeration has activated its public security plan (Plan de sécurité civile – PSCAM) in Level 1 Response mode, so as to mobilize all partners and ensure optimal response coordination.

Emergency services

For all emergencies that are either life-threatening or that pose a threat to a person’s safety, please dial 911 immediately.

For emergencies requiring immediate response by public works teams, please dial 311. Due to high call volumes, waiting times may be longer than usual.

For requests that are not urgent, please fill out the online form.

Fire prevention

Montréal’s fire department (SIM) recommends that residents using space heaters take special precautions with respect to carbon monoxide (CO) poisoning risks. As soon as a person begins to show symptoms of intoxication (headaches, dizziness, nausea, fatigue), it is important for them to exit the premises immediately.

Outdoor appliances must always be used outside: camping appliances, propane and charcoal.

Mobility and public areas

Montréal would like to remind citizens that they must avoid parks, in order to give municipal crews the time to assess risks and to carry out the necessary work.

Please note also that several traffic lights are flashing due to power outages. Please be sure to stop and follow the instructions given by our workers on site.

For more details, go to montreal.ca