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Contact the city

Do you have a question or comment? Write to us. Does the situation require an immediate response from public works? Call us.

For emergency services (police, firefighters and ambulances), please contact 911.

Please call 311 at any time if a dangerous situation requires an immediate response from public works, such as:

  • Significant accumulations of water in the street
  • A tree branch that has fallen or is about to fall
  • Debris blocking a public road
  • Broken traffic light
  • Potholes that have caused someone to fall or damaged a vehicle
  • Illegible signage

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By Phone

311
Outside Montréal: 514-872-0311
Opening hours
Monday to Friday: 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and legal holidays: 9 a.m. to 5 p.m.

In person

Find a point of service, a permit counter or a point of service at the municipal court

  • Accès Montréal Office
  • Permit counter
  • Municipal court

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