Report a broken street light
Have you noticed a street light on a street or in a park in Montréal that is off at night or on during the day? Let us know so we can fix them.
Identify the issue
- Light off at night
- Light on during the day
- Flashing light
- Exposed electrical wires
- Open or hanging light cover
- Damage to the base or pole of the street light
Check the type of street light
Before reporting a broken street light, check to see if it is on the map of defective light-emitting diode (LED) lights(in French).
- Yes, it is on the map: We are aware of the broken street light and repairs are planned. The light will be repaired within 5 weeks.
- No, it is not on the map: Contact us.
Contact us
If the situation represents a potential danger or requires immediate response, call us right away.
By phone
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Online
You can send us a photo of the street light we need to repair and show us its location on a map.
In person
Visit any Accès Montréal office.
Need help?
Contact us if you have questions.
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