Report damaged street furniture

Did you notice a damaged garbage bin, bench or bike rack in Montréal? Please let us know and we will send crews to repair it.

For damaged furniture belonging to the Société de transport de Montréal (STM) or to a school, please contact the organization concerned directly.

Contact us

For potentially dangerous situations or if immediate action is required, please call us as soon as possible.

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Online

Use our online service to send us a picture of the item to be repaired and show us its location on the map.

In person

Go to one of our Accès Montréal offices (BAM).

Last updated May 7, 2026