Report a sewer drain issue
Water overflowing from a sewer drain? Cover missing or not on properly? Has something fallen through the grate? Let us know. We’ll take care of it.
Do you have any such situation to report? Call us as soon as possible:
- Missing, moved or poorly fitted manhole cover
- Manhole overflowing near a garage or a residence, or water overflowing onto a sidewalk
- Clean water leak with or without little bubbles
- Collapse around a drain or manhole
To report a hole around a drain or manhole, please go to Report a pothole (ajouter lien vers nouvelle démarche quand sera publiée)
Contact us
If the situation is potential dangerous or requires immediate response, dial 311.
By phone
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Online
Use our web service to submit a picture of the manhole to be repaired (avoid zooming) and show the location on a map.
In person
Go to one of our Accès Montréal offices (BAM).
Need help?
Contact us if you have questions.
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