Recover belongings in storage after an eviction
If your belongings were stored following an eviction by a bailiff and you wish to recover them, you have a delay from the eviction date to claim them. Learn more about what you need to do.
My borough
No borough selected.
You have 60 days from the date of eviction to recover your belongings.
The evicted tenant must be present for the eviction in order to use the storage service.
How to recover belongings
- Contact the borough to schedule an appointment at least one week prior to the date on which you want to recover your belongings.
- Pay the storage fees at the permit counter, if applicable.
- Get a document authorizing you to recover your belongings from the storage company.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Belongings not recovered within 60 days will be discarded.
Storage fees
Storage volume | Amount per day |
---|---|
1st container | Free |
2nd container | $2.15 |
3rd container | $3.20 |
4thcontainer | $4.30 |
5th container or more | $5.40 |
Required documents
ID
One of the following documents:
- Passport
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
Schedule an appointment
By phone
Division des équipes techniques
514-868-4027
Leave a voice message. We will return your call within 24 hours, except on weekends.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
- Contact the borough by telephone to schedule an appointment at least 48 business hours prior to the date on which you want to recover your belongings.
- Get a document authorizing you to recover your belongings from the storage company.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Belongings not recovered within 60 days will be discarded.
Storage fees
There is no charge for storing belongings.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
514-493-5119
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The Côte-des-Neiges éco-quartier, also called the Société environnementale de Côte-des-Neiges (SOCENV), will transport and store your belongings.
- Contact this organization at least 48 business hours prior to the date on which you want to recover your belongings.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 60 days will be recycled, redistributed to people in need, or discarded as a last resort.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
Éco-quartier – Société environnementale de Côte-des-Neiges
514-738-7848
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact this organization at least 48 business hours prior to the date on which you want to recover your belongings.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Belongings not recovered within 60 days will be discarded.
Storage fees
There is no charge for storing belongings.
Required documents
ID with photo
- Attestation d’identité et de résidence délivrée par Médecins du Monde
- Carte de citoyenneté canadienne
- Carte de résident permanent
- Carte d’assurance maladie du Québec
- Passeport en français ou en anglais avec vos date et lieu de naissance
- Permis de conduire
Schedule an appointment
By phone
Go Cube
514-738-6843
Get informed
By phone
Borough
514-465-2707 or 514-865-2708
Monday to Friday between 9 a.m. and 4 p.m.
Outside of these hours, please leave a message.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
If you accept the borough’s storage offer, you have 60 days from the date of eviction to recover your belongings.
How to recover belongings
- Schedule an appointment with the borough at least 48 business hours prior to the date on which you want to recover your belongings.
- Recover your belongings Monday to Friday between 1 p.m. and 5 p.m.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Belongings not recovered within 60 days will be discarded.
Storage fees
There is no charge for storing belongings.
Required documents
ID
One of the following documents when you recover you goods or your vehicle:
- Québec health insurance card
- Passport
- Québec driver’s license
Schedule an appointment
In person
By phone
514-367-2381
Please leave a message on voicemail and we will follow up as soon as possible during the following business hours:
Monday to Thursday : From 8:30 a.m. to 5 p.m.
Friday : 8:30 a.m. to 12 p.m.
By e-mail
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact Go Cube directly to schedule an appointment.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 60 days will be recycled if possible, or discarded.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
Go Cube
514-738-6843
In person
Go Cube
9301 Colbert Street
Montréal (Québec) H1J 1Z5
By e-mail
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact this organization at least 48 business hours prior to the date on which you want to recover your belongings.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
- Only the person whose name is on the official eviction documents can recover the belongings.
- A person who leaves their belongings at the dwelling of the evicted person must ask the latter to recover their belongings.
Storage fees
There is no charge for storing belongings.
Stored belongings not recovered on time will be recycled if possible, or discarded.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
Go Cube
514-738-6843
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 30 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact Go Cube directly at least 48 business hours prior to the date on which you want to recover your belongings et get an appointment.
- Pay the storage fees to Go Cube.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
You must pay all the fees related to the pick-up, transportation, storage and recovery of your belongings.
Belongings not recovered within 30 days, and for which the storage fees have not been paid, will be discarded.
H3-Complementary information on expulsion
Tribunal du logement’s decision
The expulsion stems from a decision by the Tribunal du logement (TAL), which received a complaint from your landlord. If the TAL determines that you are at fault, the landlord can evict you.
Execution of decision by bailiff
The landlord will then ask a bailiff to send you a notice of execution: You must vacate your dwelling and bring your furniture, or pay the rent due. This notice will be sent at least 5 days prior to the scheduled eviction date.
If you do not bring your belongings, the bailiff can leave them on the sidewalk, sell them to partially reimburse your landlord, or donate them to an organization.
The borough is not required to give its consent to the bailiff, nor is it required to reconsider the latter’s decision concerning the belongings.
The borough still gives you the option of temporarily storing your belongings (paid service) if you are unable to bring them with you.
Find help in case of expulsion
CRC - Centre de ressources communautaire de l’Ouest-de-l’île
114 Avenue Donegani, Pointe-Claire, QC H9R 2V4
Telephone : 514 694-6404
Get informed
By phone
Division urbanisme, permis, inspection et sécurité publique
514-620-7729
By e-mail
You have 30 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact Go Cube directly to schedule an appointment 48 business hours prior to the date on which you want to recover your belongings.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 30 days will be discarded.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
Go Cube
514 738-6843
In person
Go Cube
9301 Colbert Street
Montréal (Québec) H1J 1Z5
By e-mail
You have 30 days from the date of eviction to recover your belongings.
Storage
The borough only offers storage service for furniture and household appliances.
The evicted tenant must be present for the eviction in order to use the storage service.
How to recover belongings
- Contact 311 at least 4 working days prior to the end of the 30-day period to schedule an appointment to recover your stored belongings.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 30 days will be sent to organizations for reuse, to the ecocentre, or to other salvage organizations.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
You can request to extend storage by 30 days: Please contact us before the first 60-day period expires.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact 311 to schedule an appointment at least 48 business hours prior to the date on which you want to recover your belongings.
- During the appointment at the borough, you must sign a document to give to the storage company.
- Schedule an appointment with Go Cube to recover your belongings.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
There is no charge for storing belongings.
Stored belongings not recovered on time will be the subject of a notice published in the Journal de Montréal.
Schedule an appointment
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
The company Go Cube is mandated to transport and store your belongings.
You have 60 days from the date of eviction to recover your belongings.
They will be destroyed on day 61.
How to recover belongings
- Make an appointment with Go Cube to pick up your belongings.
- Also contact one of the borough inspectors at least 48 business hours before the date you want to collect your goods at Go Cube so that he or she can authorise the pickup.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered in one trip.
Storage fees
There is no charge for storing belongings.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Contact
Go Cube
514 738-6843
The inpectors
Christian Ackad
514-696-1377
christian.ackad@montreal.ca
Lisa Adipietro
514-696-1367
lisa.adipietro@montreal.ca
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
At the time of expulsion, you must bring all your belongings using your own means of transportation. Arrange to come with a moving truck.
Exception: Agreement with an organization
If an organization is supporting or accompanying you and the organization has an agreement with the borough, Go Cube will transport and store your belongings.
You have 30 days from the date of eviction to recover your belongings.
How to recover belongings
1. Contact Go Cube to schedule an appointment at least 48 business hours prior to the date on which you want to recover the belongings.
2. Arrange to bring a moving truck at your own expense, as all your belongings must be moved at one and the same time.
Storage fees
There is no charge for storing belongings.
Schedule an appointment
By phone
Go Cube
514-738-6843
Get informed
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- 1. Contact Go Cube to schedule an appointment at least 48 business hours prior to the date on which you want to recover the belongings.
- 2. Arrange to bring a moving truck at your own expense, as all your belongings must be moved at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 60 days will be la propriété de Go Cube.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
Go Cube
514-738-6843
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 30 days from the date of eviction to recover your belongings.
How to recover belongings
- Contact 311 to schedule an appointment at the Accès Montréal office.
- Pay the storage fees and go in person to the storage location.
- Arrange to bring a moving truck at your own expense, as all your belongings must be moved at one and the same time.
Storage fees
The amount will be specified to you at the time of your appointment at the Accès Montréal office.
Belongings not recovered within 30 days will be discarded.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
- Contact 311 to schedule an appointment between 48 and 24 business hours prior to the date on which you want to recover the belongings.
- Arrange to bring a moving truck at your own expense, as all your belongings must be moved at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered on time will be reused if possible, or discarded.
Required documents
ID
One of the following documents:
- Québec health insurance card
- Passport
- Québec driver’s license
Schedule an appointment
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
- Contact 311 at least 48 business hours prior to the date on which you want to recover your belongings. Someone will return your call and give you an appointment at the permit counter.
- The day of the appointment, pay the fees in full and recover your belongings.
- Arrange to bring a moving truck at your own expense, as all your belongings must be moved at one and the same time.
Storage fees
Storage is free of charge, but you must pay the fees for the transportation of your belongings from the expulsion location to the storage location.
Belongings not recovered within 60 days could be sold at auction. For details on the terms and conditions, please view the public notices. (in French)
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Apply to recover your belongings
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact 311 to file a request, then go in person to the Accès Montréal office to complete the procedure.
- You will receive a document valid for 5 business days, which will allow you to recover your belongings.
- Contact Go Cube within 48 business hours to schedule an appointment to recover your belongings.
- Arrange to bring a moving truck at your own expense, as all your belongings must be moved at one and the same time. A $50 fee will apply in the event that you fail to show up for an appointment.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 60 days will be discarded.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Proof of address
One of the following documents:
- A storage notice left by Go Cube or a notice of execution issued by the bailiff.
- Bill from a public utility (electricity, telephone, gas or cable provider) that is less than three months old
- Bill from an educational institution that is less than three months old
- Record of Employment Insurance
- Monthly statement from a credit or financial institution that is less than three months old
- Notice of assessment from Revenu Québec or the Canada Revenue Agency
- Québec health insurance card renewal notice
- School or municipal tax account
- Recent home insurance certificate or statement
- Accès Montréal card
- Proof of identity and residence card issued by the Bureau d’intégration des nouveaux arrivants à Montréal (BINAM)
Apply to recover belongings
By phone
311
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
In person
Accès Montréal Office – Ville-Marie
800 Boulevard De Maisonneuve Est
Ground floor
Montréal, QC H2L 4L8
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
You have 60 days from the date of eviction to recover your belongings.
How to recover belongings
The company Go Cube is mandated to transport and store your belongings after the eviction.
- Contact the permit counter to schedule an appointment at least one week prior to the date on which you want to recover your belongings.
- Pay the storage fees at the permit counter, if applicable.
- Get a document authorizing you to recover your belongings from the storage company.
- Arrange to bring a moving truck at your expense, as all your belongings must be recovered at one and the same time.
Storage fees
There is no charge for storing belongings.
Belongings not recovered within 60 days will be discarded.
Required documents
ID
One of the following documents:
- Passport or birth certificate in French or in English showing your date and place of birth
- Québec driver’s license
- Québec health insurance card
- Permanent resident card
- Citizenship card
Schedule an appointment or get informed
By phone
Permit counter – Villeray–Saint-Michel–Parc Extension
514-868-3509
In person
Permit counter – Villeray–Saint-Michel–Parc Extension
405 Avenue Ogilvy
Suite 111
Montréal, QC H3N 1M3
Submit a claim
If you consider that your belongings have been damaged, you can file a claim against the city within 15 days.
Find a borough
Boroughs
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