Report a snow removal issue

Last updated December 1, 2022

Did you notice that snow wasn’t properly cleared from a street, sidewalk or bike path in Montréal? Let us know and we’ll take care of it.

If you witness a situation that requires immediate response, contact 311.

Communication channels

Use our online service to tell us about the location of a street or a sidewalk not properly cleared.

This service is not offered in the borough of l’Île-Bizard–Sainte-Geneviève.


Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.