Report a snow removal issue

Last updated April 15, 2024

Did you notice that snow wasn’t properly cleared from a street, sidewalk or bike path in Montréal? Let us know and we’ll take care of it.


If you witness a situation that requires immediate response, contact 311.

Communication channels

By phone


Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.