Waste is not picked up in the following cases:

• Materials or waste too heavy (25 kg maximum per container)
• Prohibited materials (example: styrofoam put out with recyclables)
• Wrong format (example: cardboard boxes open instead of flattened and folded)
• Containers or bags not among the types accepted by the borough
• Containers broken or damaged (bin, bag, etc.)
• Materials put out on the wrong day or time

If you notice household waste, food waste, recyclables, bulky items, construction materials or green waste on the sidewalk that should have been collected, or if it was put outside on the wrong day, report it.