Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Public works employees

Please contact 311 by telephone.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

By phone

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Public works employees or private contractor hired by the city

Please submit your request to the Direction des travaux publics (public works) in your borough.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly

By mail

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

City staff or contractor

Please file a claim within 15 days of the damage or call 311. 

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

By phone

Please submit your request for repairs to the Accès Montréal office in your borough, which will contact the contractor responsible for carrying out the work.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Public works employees or private contractor hired by the city

Call 311.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

By phone

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor hired by the city

Please submit your request to the Service des infrastructures, de la voirie et des transports.

Public works employees

Please call 311 to have your lawn repaired.

For gates, hedges, sidewalks, paving stones or any other structures, you must file a claim within 15 days of the event. 

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor hired by the city

Please submit your request to the borough.

Public works employees

Please submit your request to the borough.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

By phone

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor hired by the city

Please submit your request to the borough.

Public works employees

Please submit your request to the Division des travaux publics in your borough.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor hired by the city

Please submit your request to the Service des infrastructures, de la voirie et des transports.

Public works employees

Please contact 311 by telephone.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor hired by the city

Please contact 311 by telephone.

Public works employees

Please contact 311 by telephone.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor under contract

Please submit your request to the Bureau de projet in your borough.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Public works employees

Please submit your request to the Division des travaux publics in your borough.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Work on the road network

Please submit your request to the Division de la conception et de la réalisation des travaux.

Public works employees

Please contact 311 by telephone.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

No matter who caused the damage, you must act quickly to exercise your rights.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Private contractor hired by the city

Contact 311. The department will send your query to the project manager. In the event of a lawsuit, you will have to file a claim against the contractor who caused the damage. 

Public works employees

To have your lawn fixed, contact the borough. If the damage was done to a fence, a hedge, a sidewalk, a paving stone or another structure, you must make a claim within 15 days following the event.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Information pending.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work.

Public works employees or private contractor hired by the city

Call 311.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

By phone

Please direct your request for repairs to the borough’s Accès Montréal office, which will directly contact the persons in charge of the work.

In person

Please submit your request as follows, based on the type of work that was carried out.

Work on arterial roads, historical buildings, and water management

These work operations are carried out by private contractors hired by the city. Please submit your request to the Service du développement et des opérations’ Division de la conception et de la réalisation des travaux.

Work carried out under the local road repair program (PRR) 

Please submit your request to the Direction des travaux publics in your borough.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

Please direct your request as follows, depending on who was responsible for doing the sidewalk repair work..

Private contractor hired by the city

Please submit your request to the engineering team responsible for overseeing the work.

Public works employees

Please contact 311 by telephone.

Public utility company (Bell, Hydro-Québec, Énergir, etc.)

Please contact the concerned company directly.

By phone