Report a slippery street or sidewalk

Last updated November 1, 2023

Would you like to report a slippery sidewalk or an icy street in Montréal? Let us know and we’ll take care of it.

If you witness a situation that requires immediate response, contact 311.

Communication channels

Use our online service to tell us about the location of a slippery sidewalk or an icy street.


Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.