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Report a slippery street or sidewalk

Last updated May 2, 2022
RelatedSnow removal on sidewalks and streets

Would you like to report a slippery sidewalk or an icy street in Montréal? Let us know and we’ll take care of it.

If you witness a situation that requires immediate response, contact 311.

The online service will resume on November 1.

Communication channels

By phone
311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Other procedures

  • Report property damage caused by a snow removal vehicle
  • Report a snow removal issue
  • Report a signage error during a snow removal operation

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