Is there no water, or just a trickle, when you turn on your faucet? Your pipes may be frozen. Contact us  —  our teams can help.

Do you have a library subscription? You can access your account online, view the list of documents borrowed or reserved, or change your personal information.

Did you lose your library card or have it stolen? Report it. The card will be cancelled and you  will be able to replace it at little cost or free of charge if the card is stolen.

Do you live in Montréal and want to cancel your library subscription? Find out how to cancel your subscription.

Do you live outside of Montréal and want to cancel your library subscription? If you paid for your subscription, a reimbursement is possible under certain conditions.

Do you represent a school, a childcare centre (CPE) or a community organization located in Montréal? Subscribe free of charge to a Montréal library on behalf of the organization for work purposes.

Do you live outside of Montréal, but own property in the city? You can still use the services and resources available through the city’s library network by subscribing free of charge.

Do you live outside of Montréal, but study in the city? You are entitled to use the services and resources available through the city’s library network. Subscribe free of charge.

Do you live outside of Montréal, but still want to use the services and resources available through the city’s library network? Subscribe. The fees vary according to age group.

Do you live in Montréal and want to use the resources available at your local library? Subscribe free of charge