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Request information about signage

Last updated May 4, 2022
Related to
  • Signage and traffic
  • Signage for snow removal operations

Want to know when road marking operations will take place, or why a specific road sign was added? Learn how to request information about signage.

My borough

Shows borough content for
Select a borough to find out more about the procedure.

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is about 2 weeks.

Fees

The borough will inform you of the fees to be paid, after analyzing your request. You can then choose whether or not to continue the process.

Official written statement on traffic light timing or road signage

$10.85 per page, taxes included

Compilation of traffic statistics

$43.75 plus taxes

Communication channels

By phone
311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

In person

Bureau Accès Montréal Ahuntsic-Cartierville

555 Rue Chabanel Ouest Suite 600
Montréal, QC H2N 2H8

Payment method

  • Cash
  • Credit card (MasterCard, Visa)
  • Debit card
  • Certified cheque payable to “Ville de Montréal”
  • Postal money order payable to “Ville de Montréal”

You may need to provide:

  • The number of the statement of offence
  • The scheduled date for hearing before the Court

To obtain information concerning signage, you can request access to documents held by the borough.

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
Processing time is between five and 10 business days.

Fees

Official written statement on traffic light timing or road signage

$7.50 per page

Compilation of traffic statistics

$53

Communication channels

By phone
311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Contact 311 to get information about the dates of traffic light timing or road marking operations.

By mail

Direction des travaux publics

Division du bureau des études techniques
2140 Avenue Madison, 3e étage
Montréal, QC H4B 2T4

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

Send your request to get information about street signage with your payment.

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is about three weeks.

Communication channels

By mail

Direction des travaux publics

Division de la voirie
2200 Rue Saint-Antoine
Lachine, QC H8S 1V6

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Fees

Compilation of statistics

Free

Request for information

Free

Communication channels

By mail

Direction des services techniques

Division entretien et aménagement des réseaux
7277 Rue Cordner
Montréal, QC H8N 2J7

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is about three weeks.

Fees

Official written statement on road signage

$13.25

Communication channels

By mail

Division des études techniques

201 Avenue Laurier Est
Fifth floor
Montréal, QC H2T 3E6

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is about three weeks.

Fees

Taxes included

Compilation of traffic statistics

$50

Official written statement on traffic light timing or road signage

$15 per page

Communication channels

By mail

Direction des travaux publics

Division des études techniques
815 Rue Bel-Air, 1er étage
Montréal, QC H4C 2K4

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

Sorry, no information is available for this borough.

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Fees

Official written statement on road signage

$35

Official written statement on traffic light timing or road signage

$12,24

Communication channels

By mail

Direction des travaux publics

6854 Rue Sherbrooke Est
Montréal, QC H1N 1E1

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

For information about signage, you can request access to borough documents.

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Document

  • Demande d’accès aux documents - Outremont (in French) [PDF 62 KB]

Communication channels

In person

Borough Office

543 Chemin de la Côte-Sainte-Catherine
Outremont, QC H2V 4R2

Go with your completed form (in French).

By mail

Secrétariat d'arrondissement

543 Chemin de la Côte-Sainte-Catherine
Outremont, QC H2V 4R2

Send your completed form (in French).

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event
By e-mail
[email protected]

Send your completed form (in French).

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event
By fax

Secrétariat d'arrondissement

514-495-6290

Send your completed form (in French).

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

To obtain information concerning signage, you can request access to documents held by the borough.

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is between one and three weeks.

Communication channels

In person

Bureau Accès Montréal

Accès Montréal Office – Pointe-aux-Trembles
8910 Boulevard Maurice-Duplessis
Montréal, QC H1E 6X5
By mail

Direction du développement du territoire et des études techniques

Division du bureau technique
12090 Rue Notre-Dame Est
Montréal, QC H1B 2Z1

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Fees

Compilation of traffic statistics

$35

Official written statement on traffic light timing or road signage

$9

Communication channels

By mail
Accès Montréal Office – Rosemont–La Petite-Patrie
5650 Rue D'Iberville
2nd floor
Montréal, QC H2G 2B3

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations
  • traffic light timing
  • the meaning of a road sign

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing time
Processing time is about 30 days.

Communication channels

By mail

Direction des services administratifs et du greffe

777 Boulevard Marcel-Laurin
Saint-Laurent, QC H4M 2M7

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

To obtain information concerning signage, you can request access to documents held by the borough.

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations
  • the volume and speed of traffic (on specific streets only)

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is about three weeks.

Communication channels

By mail

Direction des travaux publics

1177 Rue Dupuis
Verdun, QC H4G 3L4

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is between seven business days and four weeks.

Fees

Official written statement on traffic light timing or road signage

$6 per page

Communication channels

By phone
311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

By mail

Direction des travaux publics

Division de la mobilité et planification
800 Boulevard De Maisonneuve Est, eighteen floor
Montréal, QC H2L 4L8

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

You will find information about: 

  • road signage (installation dates, turn-only lanes, etc.)
  • date of traffic light timing operations
  • road marking operations

This information is useful in cases involving legal action, a dispute or a claim filed with an insurance company or following an event that occurred within Montréal city limits.

Processing times 
The processing time is about four weeks.

Fees

Official written statement on traffic light timing or road signage

$6.60 per page

Compilation of traffic statistics

$30.90

Communication channels

By mail

Direction du développement du territoire

Division des études techniques
405 Avenue Ogilvy, suite 111
Montréal, QC H3N 1M3

Methods of payment

  • Postal money order payable to “Ville de Montréal”
  • Cheque payable to “Ville de Montréal”

You must provide:

  • your name and full contact details (telephone number and address)
  • the location, date and time of the event

Select a borough

  • By name
  • By address

Boroughs

Ahuntsic-CartiervilleAnjouCôte-des-Neiges–Notre-Dame-de-GrâceLachineLaSalleLe Plateau-Mont-RoyalLe Sud-OuestL'Île-Bizard–Sainte-GenevièveMercier–Hochelaga-MaisonneuveMontréal-NordOutremontPierrefonds-RoxboroRivière-des-Prairies–Pointe-aux-TremblesRosemont–La Petite-PatrieSaint-LaurentSaint-LéonardVerdunVille-MarieVilleray–Saint-Michel–Parc-Extension
Enter an address to find its borough

Other procedures

  • Ask for signage to be added or changed
  • Get information about snow removal signage
  • Report a signage error during a snow removal operation

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