Complaints

Last updated January 15, 2025

Do you have a problem that you’d like to report to the city? Would you like to report excessive noise, an unsanitary restaurant or a dog owner who doesn’t obey the rules? Find out what you can do.

You must provide your contact information and the address of the owner or establishment you want to report. If you do not have this information, you will need to provide the specific time and place of your observations.

Montréal municipal staff

If your complaint involves a Montréal police officer or civilian staff member, please see the applicable procedure.

Grounds for complaints

Check with your borough to find out about borough by-laws, who should be notified and whether your complaint is admissible:

Report a situation related to city contracts 

Every year, the city awards numerous contracts to companies, organizations and institutions. If you notice any irregularities, you can report them to the city’s Bureau de l’inspecteur général.

Final recourse

To report an infringement of your rights, contact the Ombudsman.

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