How to file a local noise complaint
Is the party next door preventing you from sleeping? A noisy car idling on your street? Learn what you need to know in order to file a complaint.
A neighbourhood noise complaint can include:
- A party at a neighbour’s house
- A noisy vehicle or shouting in the street
- Outdoor maintenance with motorized tools
- Air conditioners and heat pumps
- Delivery of goods and collection of commercial waste
Select your district to find out the current regulations and whether your complaint is valid. Which organization you must contact to stop the noise also varies from borough to borough.
My borough
No borough selected.
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Trucks may be loaded and unloaded beginning at 7 a.m., Monday to Friday, and at 9 a.m., Saturdays and Sundays.
- Emptying waste containers is permitted between 7 a.m. and 11 p.m.
Snow removal
- You can use a snow blower for 48 hours after the start of a snowstorm over 10 cm.
Communication channels
Local police station in Ahuntsic
If you are a resident of Cartierville, please contact your local police station at 514-280-0110.
To stop noise caused by a permanent ventilation device, such as a heat pump: contact 311.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Outdoor maintenance and landscaping
You may operate power tools and motorized equipment between 7 a.m. and 9 p.m., Monday to Friday, and between 8 a.m. and 6 p.m., Saturdays and Sundays.
Heavy vehicles
- On side streets, truck traffic is allowed only for local deliveries.
- Loading and unloading trucks is permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 8 a.m. and 5 p.m., Saturdays and Sundays.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Leaf blower
Using a leaf blower or vacuum is prohibited:
- Any time between June 1 and September 30
- Between October 1 and May 31:
- Monday to Friday between 7 p.m. and 7 a.m. the next day
- Saturday before 10 a.m. and after 7 p.m.
- At any time on Sundays and holidays
Communication channels
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Contact 311 to file a complaint about excessive noise from a leaf blower. The person concerned by the complaint will receive the information necessary to adopt better behavior in the use of the leaf blower.
Contact 911 to stop excessive noise from a private party or caused by a heavy vehicle.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Loading and unloading trucks containing construction materials, such as sand or gravel, is permitted between 7 a.m. and 9 p.m.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Outside maintenance services
You can do maintenance work, such as mowing your lawn or trimming your hedge, between 9 a.m. and 9 p.m. on any weekday.
Communication channels
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Validity of your complaint
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Loading and unloading trucks is permitted between 8 a.m. and 9 p.m.
- Commercial garbage collections in alleys are permitted from 8 a.m. to 9 p.m. only when local signage so indicates.
What to do in case of conflict
- Dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
- If you feel that the noise is excessive, especially given the time and place, you can call the police.
- The Tribunal administratif du logement (formerly the Régie du logement) can also help you when the problem is recurrent.
- Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, must be reported to the borough. An analysis of noise levels can be carried out.
Communication channels
Service de police de la Ville de Montréal
For noise from mechanical equipment or industrial activities, please contact 311.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- In family areas or within 50 metres of a residential area, waste containers may be emptied between 7 a.m. and 11 p.m.
Communication channels
Local police station
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Waste container
In family areas, emptying a garbage container is permitted between 6 a.m. and 10 p.m.
Communication channels
Local police station in Hochelaga-Maisonneuve
If you are a resident of Mercier, please contact your local police station at 514-280-0148.
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
Loading and unloading trucks is permitted between 8 a.m. and 7 p.m. This rule does not apply to the loading of entertainment equipment on a commercial street.
Outside maintenance services
You can use a leaf blower or motorized gardening equipment between 8:30 a.m. and 7 p.m., Monday to Friday, and between 10 a.m. and 5 p.m. on Saturday. It is forbidden to use these devices on Sundays and public holidays. This rule does not apply to emergency work.
Communication channels
Public security division
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Waste container
Emptying waste containers is permitted between 7 a.m. and 11 p.m.
Communication channels
Local police station in Rivière-des-Prairies
If you are a resident of Pointe-aux-Trembles, please contact your local police station at 514-280-0149.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- In residential sectors, loading or unloading a truck is permitted between 7 a.m. and 7 p.m., except in the sector bounded by Rue Jean-Talon East and Avenues Casgrain, Mozart and Henri-Julien, where it is permitted between 6 a.m. and 7 p.m.
Snow removal
You can use a snow blower for 48 hours after the start of a snowstorm over 10 cm.
Communication channels
Local police station in Rosemont
If you are a resident of La Petite-Patrie, please contact your local police station at 514-280-0135.
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
Communication channels
Urban security patrol
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Outside maintenance services
You can use a leaf blower in April, May, October and November. The use of a leaf blower with a two-stroke engine is prohibited.
Snow removal
You can use a snow blower for 48 hours after precipitation falls.
Communication channels
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Waste container
Emptying waste containers is permitted between 7 a.m. and 11 p.m.
Communication channels
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Contact 911 instead to stop excessive noise from a private party or caused by a heavy vehicle such as a moving, garbage collection or road maintenance truck.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Trucks may be loaded and unloaded between 7 a.m. and 11 p.m.
- In residential areas, garbage containers may be emptied between 7 a.m. and 11 p.m.
Communication channels
Local police station in Villeray
If you are a resident of Saint-Michel, please contact your local police station at 514-280-0130. If you are a resident of Parc-Extension, please contact 514-280-0133.
Legislation
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