How to file a local noise complaint
Is the party next door preventing you from sleeping? A noisy car idling on your street? Learn what you need to know in order to file a complaint.
A neighbourhood noise complaint can include:
- A party at a neighbour’s house
- A noisy vehicle or shouting in the street
- Outdoor maintenance with motorized tools
- Air conditioners and heat pumps
- Delivery of goods and collection of commercial waste
Select your district to find out the current regulations and whether your complaint is valid. Which organization you must contact to stop the noise also varies from borough to borough.
My borough
No borough selected.
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Trucks may be loaded and unloaded beginning at 7 a.m.
- Emptying waste containers is permitted between 7 a.m. and 10 p.m.
Snow removal
- You can use a snow blower or similar device at any time to clear snow from a driveway.
File a complaint
By phone
Local police station in Ahuntsic
If you are a resident of Cartierville, please contact your local police station at 514-280-0110.
To stop noise caused by a permanent ventilation device, such as a heat pump: contact 311.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Outdoor maintenance and landscaping
You may operate power tools and motorized equipment between 7 a.m. and 9 p.m., Monday to Friday, and between 8 a.m. and 6 p.m., Saturdays and Sundays.
Heavy vehicles
- On side streets, truck traffic is allowed only for local deliveries.
- Loading and unloading trucks is permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 8 a.m. and 5 p.m., Saturdays and Sundays.
File a complaint
By phone
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Leaf blower
Using a leaf blower or vacuum is prohibited:
- Any time between June 1 and September 30
- Between October 1 and May 31:
- Monday to Friday between 7 p.m. and 7 a.m. the next day
- Saturday before 10 a.m. and after 7 p.m.
- At any time on Sundays and holidays
File a complaint
By phone
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Contact 311 to file a complaint about excessive noise from a leaf blower. The person concerned by the complaint will receive the information necessary to adopt better behavior in the use of the leaf blower.
Contact 911 to stop excessive noise from a private party or caused by a heavy vehicle.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Loading and unloading trucks containing construction materials, such as sand or gravel, is permitted between 7 a.m. and 9 p.m.
File a complaint
By phone
Local police station
Legislation
Is your complaint admissible? Here are the current rules concerning neighbourhood noise in your area.
Outside maintenance services
You can do maintenance work, such as mowing your lawn or trimming your hedge, between 9 a.m. and 9 p.m. on any weekday.
File a complaint
By phone
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Validity of your complaint
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Loading and unloading trucks is permitted between 8 a.m. and 9 p.m.
- Commercial garbage collections in alleys are permitted from 8 a.m. to 9 p.m. only when local signage so indicates.
What to do in case of conflict
- Dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
- If you feel that the noise is excessive, especially given the time and place, you can call the police.
- The Tribunal administratif du logement (formerly the Régie du logement) can also help you when the problem is recurrent.
- Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, must be reported to the borough. An analysis of noise levels can be carried out.
File a complaint
By phone
Service de police de la Ville de Montréal
For noise from mechanical equipment or industrial activities, please contact 311.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- In residential areas, you can load or unload a truck from 7 a.m. to 9 p.m. Monday to Friday and 8 a.m. to 8 p.m. Saturday.
What to do in case of conflict
- You can file a complaint at the permits and inspection division by providing the offender’s address.
- At night, contact your neighbourhood station to have noise complaints resolved quickly.
- However, dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
- The Tribunal administratif du logement (formerly the Régie du logement) can also help you when the problem is recurrent.
- Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, must be reported to the borough. An analysis of noise levels can be carried out.
Mechanical equipment includes plumbing equipment, HVAC appliances like heat pumps, solar panels, commercial kitchen exhaust pipes or ventilation ducts.
File a complaint
By phone
Local police station
Contact 311 to file a complaint about excessive noise.
At night, contact your neighbourhood station to have noise complaints resolved quickly: 514 280-0115
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
File a complaint
By phone
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Waste container
In family areas, emptying a garbage container is permitted between 6 a.m. and 10 p.m.
File a complaint
By phone
Local police station in Hochelaga-Maisonneuve
If you are a resident of Mercier, please contact your local police station at 514-280-0148.
For noise from mechanical equipment or industrial activities, please call 311.
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
File a complaint
By phone
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
Loading and unloading trucks is permitted between 8 a.m. and 7 p.m. This rule does not apply to the loading of entertainment equipment on a commercial street.
Outside maintenance services
You can use a leaf blower or motorized gardening equipment between 8:30 a.m. and 7 p.m., Monday to Friday, and between 10 a.m. and 5 p.m. on Saturday. It is forbidden to use these devices on Sundays and public holidays. This rule does not apply to emergency work.
File a complaint
By phone
Public security division
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
File a complaint
By phone
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
For noise from parties, loud music in a dwelling, etc., or from vehicles ( stopped motorcycles, cars, trucks or buses with engines running unnecessarily), you must contact the police.
Mechanical equipment
For noise from equipment such as a heat pump, ventilation unit or other appliance, you can file a complaint with the borough’s Division de l’urbanisme, des permis et de l’inspection. You’ll need to provide the offender’s address.
Garbage containers
It is permitted to empty a garbage container between 7 a.m. and 11 p.m.
For noise made by a truck emptying a container outside these hours, a complaint can be filed with the Division de l’urbanisme, des permis et de l’inspection. You’ll need to provide the offender’s address.
File a complaint
By phone
Local police station in Rivière-des-Prairies
If you are a resident of Pointe-aux-Trembles, please contact your local police station at 514-280-0149.
For noise caused by mechanical equipment or a garbage truck, call 311.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major streets. Trucks are only permitted for deliveries on secondary streets, and deliveries on secondary streets are only allowed between 7 a.m. and 11 p.m.
- In residential sectors, loading or unloading a truck is permitted between 7 a.m. and 7 p.m.
- Any noise from a heavy vehicle that can be heard inside a home that is associated with the loading or unloading of goods or waste collection is prohibited between 11 p.m. and 7 a.m.
Snow removal
You can use a snow blower for 48 hours after the start of a snowstorm over 10 cm.
File a complaint
By phone
Local police station in Rosemont
If you are a resident of La Petite-Patrie, please contact your local police station at 514-280-0135.
Legislation
There are no specific regulations concerning neighbourhood noise in your borough. To file a complaint, you must provide the address of the offender.
File a complaint
By phone
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
For noise from parties, loud music in a dwelling, etc., or from vehicles ( stopped motorcycles, cars, trucks or buses with engines running unnecessarily), you must contact the police.
Mechanical equipment
For noise from equipment such as a heat pump, ventilation unit or other appliance, you can file a complaint with the borough’s Division de l’urbanisme, des permis et de l’inspection. You’ll need to provide the offender’s address.
Garbage containers
It is permitted to empty a garbage container between 7 a.m. and 11 p.m.
For noise made by a truck emptying a container outside these hours, a complaint can be filed with the Division de l’urbanisme, des permis et de l’inspection. You’ll need to provide the offender’s address.
File a complaint
By phone
Local police station
For noise caused by mechanical equipment or a garbage truck, call 311.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Outside maintenance services
You can use a leaf blower in April, May, October and November. The use of a leaf blower with a two-stroke engine is prohibited.
Snow removal
You can use a snow blower for 48 hours after precipitation falls.
File a complaint
By phone
Local police station
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares. But it is only allowed on secondary streets for deliveries. If this rule is disobeyed, you can file a complaint with the Montréal police.
- Commercial garbage collections in alleys are permitted from 8 a.m. to 9 p.m. where indicated by signage. Unauthorized collections can be reported by calling 311.
Bars and neighbours’ parties
- Dialogue between neighbours is the easiest and quickest way to find a solution to noise problems.
- If you feel that the noise is excessive, you can call the police.
What to do in case of conflict
- Mediation between neighbours can be a good alternative if dialogue does not yield results. The Équijustice organization can help you with this process.
Mechanical noise
Disturbing noise Noise from mechanical equipment, such as an establishment’s rooftop ventilation equipment, or from industrial activities, can be reported to the borough by calling 311. An analysis of noise levels can be carried out.
File a complaint
By phone
Outside of Montréal: 514-872-0311
Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.
Contact 911 instead to stop excessive noise from a private party or caused by a heavy vehicle such as a moving, garbage collection or road maintenance truck.
Legislation
Is your complaint admissible? Here are the current regulations concerning neighbourhood noise in your area.
Heavy vehicles
- Truck traffic is permitted at all times on major thoroughfares, but is allowed on secondary streets only for deliveries.
- Trucks may be loaded and unloaded between 7 a.m. and 11 p.m.
- In residential areas, garbage containers may be emptied between 7 a.m. and 11 p.m.
File a complaint
By phone
Legislation
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