How to file a complaint concerning construction noise

Last updated November 2, 2023

Is noise caused by household renovation work or a construction site preventing you from sleeping? Learn what you need to do to file a complaint.

Select your borough to find out what the current regulations are and whether your complaint is valid. Which organization you must contact to stop the noise also varies from borough to borough.

My borough

Shows borough content for
Find a borough to filter the list of search content.

No borough selected.

Renovation and construction work is permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 9 a.m. and 5 p.m., Saturdays and Sundays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station in Ahuntsic

514-280-0127

If you are a resident of Cartierville, please contact your local police station at 514-280-0110.

Legislation

Renovation and construction work is permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 8 a.m. and 5 p.m., Saturdays and Sundays. This rule does not apply to work that cannot be stopped for safety reasons.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station

514-280-0146

Legislation

Renovation and construction work and delivery of materials is permitted between 7 a.m. and 7 p.m., Monday to Friday, and between 10 a.m. and 6 p.m., Saturdays, Sundays and public holidays. This rule does not apply to emergency work.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

Renovation and construction work is permitted from 7 a.m. to 9 p.m. on any weekday.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

Renovation and construction work may be done and materials delivered between 7 a.m. and 9 p.m. on any weekday (except on public holidays). This rule does not apply to emergency work.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Renovation and construction work is permitted between 7 a.m. and 7 p.m. Monday to Friday, 10 a.m. and 6 p.m. on Saturday, and noon and 6 p.m. on Sunday. This kind of work is prohibited on public holidays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

These rules do not apply to emergency and public infrastructure work.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You must provide your address, as well as that of the offender.

Legislation

Renovation and construction work and delivery of materials is permitted between 7 a.m. and 7 p.m., Monday to Friday, and between 8 a.m. and 7 p.m. on Saturday. This kind of work is prohibited on Sundays and public holidays. This rule does not apply to emergency and public infrastructure work.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station

514-280-0115

Legislation

Construction, alteration and repair work to buildings is permitted between 7 a.m. and 9 p.m., Monday to Friday, and between 9 a.m. and 5 p.m., Saturdays and Sundays. 

In Sainte-Geneviève, this kind of work can be done between 7 a.m. and 8 p.m.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

Renovation and construction work and delivery of materials are permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 9 a.m. and 5 p.m., Saturdays and Sundays. This rule does not apply to public infrastructure works.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station in Hochelaga-Maisonneuve

514-280-0123

If you are a resident of Mercier, please contact your local police station at 514-280-0148.

Legislation

Renovation and construction work is permitted between 7 a.m. and 9 p.m. on any weekday. The police department even tolerates this type of work until 10 p.m. This rule does not apply to work that is urgent or cannot be stopped, such as a concrete pour.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station

514-280-0139

Legislation

Renovation and construction work is permitted between 7:30 a.m. and 7 p.m., Monday through Saturday. This kind of work is prohibited on Sundays and public holidays.

The use of construction equipment, such as cranes, concrete mixers, excavators, scrapers and graders, is permitted from 7:30 a.m. to 6 p.m., Monday to Friday, except on statutory holidays. It is prohibited on Saturdays and Sundays.

Use of jackhammers and crushers is only permitted on weekdays from 10 a.m. to 4 p.m.

This rule does not apply to emergency work.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Division de la sécurité publique

514-495-6241

Construction work and the use of construction machinery is permitted between 7 a.m. and 8 p.m., Monday to Friday, and between 10 a.m. and 8 p.m., Saturdays and Sundays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

There are no specific regulations regarding construction noise in your neighbourhood.

To file a complaint, you must provide the address of the offender.

The police may intervene, if noise is deemed to be excessive: 

  • On a construction site, unless it is an activity that cannot be interrupted.
  • In a construction project undertaken by an individual.

Communication channels

By phone

Local police station in Rivière-des-Prairies

514-280-0145

If you are a resident of Pointe-aux-Trembles, please contact your local police station at 514-280-0149.

Legislation

Construction and renovation work and delivery of materials is permitted between 7 a.m. and 7 p.m., Monday to Saturday, and between 10 a.m. and 7 p.m. on Sunday. This rule does not apply to emergency work.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station in Rosemont

514-280-0144

If you are a resident of La Petite-Patrie, please contact your local police station at 514-280-0135.

Legislation

Residential  areas

In residential areas, construction work is permitted between 7 a.m. and 5 p.m., Monday to Friday, and between 9 a.m. and 4 p.m. on Saturday. 

Non-residential areas

In non-residential areas, construction work is permitted between 7 a.m. and 9 p.m., Monday to Friday, and between 9 a.m. and 9 p.m., Saturdays, Sundays and holidays.

Noise caused by the following activities and machines is tolerated: 

  • Mowers, leaf blowers, trimmers: between 7 a.m. and 9 p.m. on weekdays and between 9 a.m. and 9 p.m. on Saturdays, Sundays and holidays
  • Elevator, garage door and plumbing movements perceived inside a dwelling
  • Construction work near a residential area between 7 a.m. and 5 p.m. on weekdays and between 9 a.m. and 4 p.m. on Saturdays 
  • Municipal maintenance and snow removal
  • Authorized public festivals held in a public place
  • Road, rail and air traffic

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

Construction work and motor vehicle repairs are permitted between 7 a.m. and 9 p.m, every day except public holidays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

Local police station

514-280-0142

Legislation

Renovation and construction work and delivery of materials are permitted between 7 a.m. and 9 p.m., Monday to Friday, and between 8 a.m. and 5 p.m., Saturdays and Sundays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

Renovation and construction work and delivery of materials are permitted between 7 a.m. and 7 p.m., Monday through Saturday. This kind of work is prohibited on Sundays and public holidays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Legislation

Renovation and construction work and delivery of materials is permitted between 7 a.m. and 8 p.m., Monday to Friday and public holidays, and between 9 a.m. and 5 p.m., Saturdays and Sundays.

Is the work being done outside of the prescribed hours? To file a complaint, you must provide the address of the offender.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

If the Accès Montréal office is closed, please contact your local police station.

Legislation