The Carrefour de la recherche urbaine de Montréal (CRUM) is helping to improve Montrealers’ quality of life by helping to develop innovative projects with a strong impact that are the result of collaboration between institutions of higher learning, researchers and the city.

The Direction générale adjointe – Urbanisme, mobilité et infrastructures (assistant city manager’s office in charge of urban planning, mobility and infrastructure) supervises and coordinates the city’s planning and development activities.

Espace pour la vie is the largest natural sciences complex in Canada. It is composed of the Biodôme, the Botanical Garden, the Biosphère, the Insectarium and the Planétarium. It undertakes actions involving distribution, conservation, research and education.

The Laboratoire de l’innovation urbaine de Montréal (Montréal urban innovation lab - LIUM for short) promotes emerging solutions to address urban issues, strengthen equity and accelerate Montréal’s ecological transition through collaboration between city staff, partners and the population at large.

The Service de sécurité incendie de Montréal (Montréal fire department - SIM for short) aims to protect people and property by responding as quickly as possible, anticipating risks, raising awareness among residents and acting with professionalism and respect.

The Service des affaires juridiques (legal affairs department) drafts municipal by-laws and represents Montréal in court. Its Bureau des réclamations (claims office) is where residents can apply for compensation if they believe that the city or one of its employees are at fault.

The Service de police de la Ville de Montréal (Montréal police department - SPVM for short) protects life and property, keeps the peace, maintains public safety, prevents crime and enforces the law. Police staff in neighbourhood stations are there to assist people who want to report an event.

The Bureau des relations internationales works to raise Montréal’s profile and positioning on the world stage. It also promotes Montréal as a destination for organizations and international conferences.

The Service de l’approvisionnement (procurement department) implements optimal supply and logistics strategies in order to procure material, equipment and services for other administrative units.

The Service de l’habitation promotes balanced residential development in Montréal. It oversees the creation of social and community housing, renovation programs and AccèsLogis. It also inspects dwellings to ensure they are sanitary.

The general auditor oversees ethics at the city and ensures that public funds and resources are used in accordance with applicable legislation.

The Bureau des relations gouvernementales et municipales works with municipal, government and institutional partners on key, large-scale files.

The Service du greffe (city clerk’s office) organizes executive committee, city council and agglomeration council meetings. It manages city archives and documents as well as contract signing and processing.

The Service de l’eau manages the production and distribution of drinking water and the collection and treatment of wastewater in Montréal.

The Service de la culture manages the city libraries, cultural festivals and events, recreation, amateur artistic practice, public art and the film/television industry.

Supporting boroughs and central departments by coordinating projects and activities that are related to operations.

The Service du développement économique guides and supports Montréal businesses as they grow. It collaborates with partners in the business ecosystem to accelerate Montréal’s economy through a sustainable, innovative and inclusive approach.

The Service de la diversité et de l’inclusion sociale (SDIS) promotes diversity and social inclusion, and helps newcomers integrate in Montréal.

The Service de la gestion et de la planification des immeubles (building planning and management department) plans budget-compliant initiatives to build a city that meets the expectations of its residents.

The Service des finances (finance department) plans and oversees all of the city’s financial activities. In particular, it manages municipal taxation.

The Direction générale (City manager’s office) oversees the city’s municipal services and plays a leading role in government and international relations, coordination of projects and programs.

The Direction générale adjointe – Habitation et économie (assistant city manager’s office) works to support Montreal’s economic, commercial and real estate vitality.

The Direction générale adjointe – Services de proximité is in charge of resident services.

The mission of the Office municipal d’habitation de Montréal is to improve living conditions for families and low-income households by providing quality housing and services while promoting their power of influence and action.

The Société d’habitation et de développement de Montréal, a representative of the city, manages and maintains a large and diverse housing stock.

Established in spring 2020 to inform and assist merchants and business owners affected by the pandemic, Affaires Montréal is a top source for information on financing and assistance for Montréal businesses.

The Table de concertation du Mont-Royal brings together several stakeholders who care about the future of Mont-Royal, including representatives from institutions, associations, governments and municipalities.

The Bureau du cinéma et de la télévision de Montréal (herein known as The Montréal Film and TV Commission (MFTC)) offer the following services to foreign producers considering the Montréal area for their next movie project.

The Newcomer Office (Bureau d’intégration des nouveaux arrivants à Montréal, BINAM) helps newcomers integrate into Montréal’s society and economy, and works toward the inclusion of immigrant and racialized people.

The Bureau du design launches initiatives that aim to stimulate creativity and innovation in design and architecture. It guides the city’s departments and boroughs in implementing processes that promote the quality and sustainability of their projects.

Urban safety is one of Montréal’s top priorities, particularly in light of growing gun violence and criminal gangs. It is essential to maintain Montréal’s safety and improve its quality of life.

The Service de la stratégie immobilière (real estate strategy department) will increase the city’s agility in completing land and building transactions when opportunities arise.

The Bureau des régimes de retraite coordinates the administrative activities of six pension committees and ensures the sound management of their operations.

Montréal’s municipal media centre compiles press releases from the city and its 19 boroughs. The media centre also provides various methods for keeping abreast of announcements, requesting information or getting in touch with experts.

The Bureau des commissaires was created to work on several key issues in Montréal and to support the administration in dealing with the city’s major priorities.

The Service des grands parcs, du Mont-Royal et des sports is in charge of protecting and enhancing natural environments, the urban forest and public spaces in Montréal. It also manages sports facilities and helps organize regional, national and international events.

The city hall team is led by the mayor and is composed of elected officials who advise her. The team makes decisions and acts in residents’ interests so that Montrealers can enjoy living in a city that is aligned with current issues. It also reviews and oversee major projects in Montréal.

The Service de l’environnement manages the quality of the air, water, soil and food in Montréal as well as waste materials (garbage, recycling, etc.). It also develops policies and action plans to advance sustainable development in Montréal.

The Direction générale adjointe – Qualité de vie (assistant city manager’s office in charge of quality of life) supervises and coordinates activities to improve the lives of Montrealers with respect to the environment, arts and culture, the economy and society.

The Musée de Lachine was founded in 1948, as the then city of Lachine celebrated its centennial of civic incorporation, to showcase the history of the area.

Montréal’s municipal court is a tribunal that offers civil, criminal and penal legal services within Montréal city limits.