• Équipe mobile de référence et d’intervention en itinérance (EMRII)
• Équipe métro d’intervention et de concertation (EMIC)

Actions to support social cohabitation

A mobile social mediation and response team (équipe mobile de médiation et d’intervention sociale - EMMIS), made up of outreach workers, is deployed on the ground in Le Plateau–Mont-Royal, Le Sud-Ouest, Ville-Marie and Mercier–Hochelaga–​​​​​​​Maisonneuve. 

The EMMIS team works directly with vulnerable people in order to act upstream on the difficulties of cohabitation between people living with homelessness and residents or businesses.

Information and training sessions are also being organized to contribute to better coexistence and work together toward solutions.

Dedicated resources

The 211 website lists some 5,000 community-based organizations. This online directory also provides a 7-day-a-week telephone help line to support people who are homeless or in vulnerable situations.