Homelessness is a shared responsibility between the city, the government of Québec, the health and social services network, the boroughs and community organizations.

Help and resources 

Prevention and support 

Various community organizations and resources offer support, including: 

• Mental health assistance 
• Getting off the street 
• Finding temporary or emergency shelter 
• Finding housing 

For referrals to community resources or government health services in the greater Montréal area, call 211 or inquire about resources in your borough. 

Conflict or distress situations 

Are you experiencing a worrying or problematic social cohabitation situation in public space (streets, alleys, parks, municipal facilities, metro)? The mobile social mediation and response team intervenes to provide support in non-emergency situations where the presence of the police is not necessary. 

The team acts quickly to respond to conflict situations or assist people in crisis or distress, directing them to appropriate resources. 

The mobile social mediation and response team is currently deployed in Le Plateau-Mont-Royal, Mercier–Hochelaga-Maisonneuve, Le Sud-Ouest and Ville-Marie.