Français
Categories
    • Heritage and History
    • Libraries
    • Parks and Nature
    • Shows and Exhibitions
    • Sports and Recreation
    • City Vendors
    • Funding and Assistance
    • Innovation and Research
    • Permits and Authorizations
    • Sectors of Development
    • Accessibility
    • Diversity
    • Neighbourhood Life
    • Prevention and Social Action
    • Air
    • Ecological Transition
    • Soil
    • Trees and Gardens
    • Waste and Recycling
    • Water
    • Disaster Risks
    • Police and Firefighters
    • Public Health
    • Sanitation and Nuisances
    • Buying and Selling a Home
    • Homes
    • Outdoor Development and Maintenance
    • Renovation and Construction
    • Cleanliness
    • Construction and Street Closings
    • Snow Removal
    • Travel and Transportation
    • Administration
    • Awards and Distinctions
    • Boroughs
    • Budget and Financial Profile
    • City Hall and Elected Officials
    • Jobs
    • Organizations and councils
    • Publications and Data
    • Pets
    • Wildlife
    • Public Consultations
    • Resident Initiatives
    • Rights and Recourses
    • Municipal Taxes
    • Property Assessment
    • Inspections and Prevention
    • Municipal Court
    • Heritage and Place Names
    • Urban Design
    • Urban Projects
Services
  • Points of Service
  • Parks
  • Libraries
  • Ecocentres
  • Municipal Arts Centres
  • Sports Facilities
Calendar
  • All Events
  • Councils and Committees
  • Public Consultations
Contact Us
  • Administration
  • The Mayor
  • Elected Officials
  • Media Relations
311
  • Report a Problem
  • File a Claim
Emergency measures
  • News feed
  • My services
  • My requests
  • My tasks
  • My profile
  • My account settings
  • My notification preferences
  • Services
  • Applications and Requests
  • Tasks
  • Activity log
  • Members
  • Information
  1. Accueil
  2. Articles
  3. Attractions

211: Putting you in touch with community resources

Last updated December 7, 2019
Reading time: 1 min

Need help with food security, transportation for an older person or emotional support? Looking for low-cost housing, legal aid or a place to volunteer? It’s easy – just dial 211.

This three-digit number puts you in touch with community programs and resources throughout the greater Montréal area. And it’s available in more than 200 languages!

The 211 site holds information about some 5,000 social and community organizations. It’s an online directory – and a way of reaching out to residents and newcomers who are looking for help.

The idea of  getting a 211 line in Montréal came from a citizens’ movement, Je Vois Mtl. They were inspired by similar initiatives in a number of North American cities, including Laval and Québec City.

The 211 line is an extension of the telephone and online services provided by the Information and Referral Centre of Greater Montréal. Operating 365 days a year from 8 a.m. to 6 p.m., 211 makes it easier to reach more people.

While every call is confidential, callers’ sociodemographic data are recorded along with the nature of their requests. The centre collects this valuable information about community social issues so that elected representatives and decision-makers can use it.

Contact 211

Tags

  • Community Life

Did you find what you need?

Help us make our site better.

Please explain what could be improved.
Are you sure you want to leave this page?

This page is not available in English. You will be redirected to the English home page.

Leave this page
Emergency measures

COVID-19

Montréal is at the maximum alert level. Curfew in effect from 8 p.m. to 5 a.m.
Stay informed
Back to top
My account
  • About my Account
  • Create an Account
  • Notices and Alerts
Contact us
  • Contact the City
  • Report a Problem
Work with us
  • Call for Bids
  • City Vendors (in French)
  • Jobs
Visiting Montréal
  • City Hall
  • MTLWiFi
  • Tourisme Montréal
About us
  • Logo and Visibility Standards
  • Medias
  • Montréal Charter of Rights and Responsibilities
  • News Releases
  • Public Notices
Follow us
  • Facebook
  • LinkedIn
  • Twitter
  • Youtube
Boroughs
Boroughs
  • Ahuntsic-Cartierville (in French)
  • Anjou (in French)
  • Côte-des-Neiges–Notre-Dame-de-Grâce
  • L'Île-Bizard–Sainte-Geneviève
  • Lachine
  • LaSalle
  • Le Plateau-Mont-Royal (in French)
  • Le Sud-Ouest (in French)
  • Mercier–Hochelaga-Maisonneuve (in French)
  • Montréal-Nord (in French)
  • Outremont (in French)
  • Pierrefonds-Roxboro
  • Rivière-des-Prairies–Pointe-aux-Trembles (in French)
  • Rosemont–La Petite-Patrie (in French)
  • Saint-Laurent
  • Saint-Léonard (in French)
  • Verdun
  • Ville-Marie (in French)
  • Villeray–Saint-Michel–Parc-Extension (in French)
  • Accessibility
  • Privacy
  • Legal notice
Français