Request a brown bin

Last updated January 26, 2023

Would you like to request, replace or have a brown bin repaired in Montréal? Find out what you need to do.

Food waste bins are the city’s property. Each bin is linked to an address. When you move, don’t take your bin with you, leave it for the next occupant.

If you do not find a brown bin at your new home, there are two possible explanations:

  • You live in a building with nine or more dwellings that does not have the food waste or organic waste collection. 
  • Your bin was lost or stolen. In this case, call 311.

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You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

45-litre bin

This format can be used by:

  • buildings of 8 or fewer dwellings
  • non-profit organizations (NPO)
  • community centers

120- and 240-litre wheeled bin

This format can be used by:

  • buildings of 9 or more dwellings
  • organizations, businesses and companies serviced by municipal collections

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. It will be delivered at your home.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel (except for the 45-litre bins) or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

If you want the broken bin picked up when your new bin is delivered, just mention it in your service request.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Brown bins are delivered or collected on the 2nd Friday of each month.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Have a bin repaired or replaced

Éco-quartier Côte-des-Neiges

514-738-7848

Éco-quartier Notre-Dame-de-Grâce

    514-486-2727

6767 Chemin de la Côte-des-Neiges
Local 591
Montréal, QC H3S 2T6

6575 Avenue Somerled
Suite 206
Montréal, QC H4V 1T1

You can get a brown bin to participate in organic waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch

You must provide the serial number and bin format.

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

If you live in a building with 20 or fewer dwellings, you can get a brown bin to participate in food waste collection.

The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home, between 7 a.m. and 7 p.m., within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

A door hang card will be placed on the bin to indicate that it has been repaired. 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in organic waste collection. The bins are free of charge along with a countertop bin (upon request).

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

350 Montée de l'Église
Montréal, QC H9C 1G9

15795, boulevard Gouin Ouest
Montréal, QC H9H 1C5

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

45-litre bin

This format can be used by:

  • buildings of 8 or fewer dwellings
  • non-profit organizations
  • community centers

To get one, please contact your éco-quartier.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one by contacting your éco-quartier. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Please call 311. Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, please contact your éco-quartier to request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

240-litre wheeled bin

This format can be used by:

  • buildings of 9 or more dwellings
  • organizations, businesses and companies serviced by municipal collections 

Lost or stolen bin

If your bin is lost or stolen, you can request a new one by calling 311.
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Contact your éco-quartier. Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, please contact your éco-quartier to request a new one by calling 311.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Apply

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

To get or have repaired a 240-litre wheeled brown bin or to have a 45-litre bin repaired.

To get a 45-litre brown bin.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a 7-litre countertop bin.

45-litre bin

This format can be used by:

  • buildings of 8 or fewer dwellings
  • non-profit organizations (NPO)
  • community centers

New bin

If you move and there is no bin at your new address, you can request a new one by going to your Accès Montréal office ou your eco-quartier.

Lost or stolen bin

If your bin is lost or stolen, you can go to your Accès Montréal office ou your eco-quartier to request a new one. 

If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Please call 311. Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Lid 
  • Catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, please go to your Accès Montréal office ou your eco-quartier to request a new one.

80-, 120- and 240-litre wheeled bin

This format can be used by:

  • buildings of 9 or more dwellings
  • organizations, businesses and companies serviced by municipal collections 

Lost or stolen bin

If your bin is lost or stolen, you can request a new one by calling 311.
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Please call 311. Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, please call 311 to request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Call 311 only to obtain an 80-, 120- or 240-litre wheeled bin or have it repaired, or to have a 45-litre bin repaired.

4243 Rue de Charleroi
Montréal, QC H1H 5R5

10861 Boulevard Pie-IX
Montréal, QC H1H 4A9

12277, boulevard Rolland
Montréal, QC H1G 5T1

Go to the Accès Montréal office or the éco-quartier only to get a 7-litre countertop bin and a 45-litre bin.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin. You must show an Outremont proof of address.

Lost, stolen or damaged bin

If your bin is lost, stolen or damaged, you can request a new one.

Please bring your broken bin back to the cour de services.

Please note that there is no repair service in Outremont.

Request a bin

600 Avenue de la Gare-de-Triage
Montréal, QC H2V 0A8

Brown bin requests are only processed from Monday to Thursday.

You can get a brown bin to participate in organic waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. You must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Point of service

8910 Boulevard Maurice-Duplessis
Montréal, QC H1E 6X5

Point of service

8910 Boulevard Maurice-Duplessis
Montréal, QC H1B 2Z1

You can get a brown bin to participate in food waste collection. The bins available are free of charge.

45-litre bin

This size bin can be used by:

  • Residents of buildings with eight or fewer units
  • Non-profit organizations
  • Community centres

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home by the éco-quartier within 10 business days if one of the following parts is broken:

  • Cap and rod for the lid
  • Lid
  • Axle
  • Wheel or catch

You can ask for your bin to be replaced

If your bin can’t be repaired, you can get a new one from the Accès Montréal office. Please present proof of residence.  To dispose of your bin, write “brisé - à jeter” (broken – throw away) on the bin and place it outside on the day of bulky item and construction waste collection.

240-litre bin

This size bin is provided to:

  • Residents of buildings with eight or fewer units
  • Non-profit organizations
  • Community centres.

Damaged bin

You can ask for your bin to be repaired

You can ask for your bin to be repaired

Your bin will be repaired at your home by the éco-quartier within 10 business days if one of the following parts is broken:

  • Cap and rod for the lid
  • Lid  Axle
  • Wheel or catch

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Request a bin

Please complete the form below to have a 45-litre bin repaired, or to get or repair a 240- or 360-litre bin. Please contact the éco-quartier for details concerning requests for repairs or bin orders.

Please go to the Accès Montréal office to get a 45-litre bin.

Point of service

5650 Rue D'Iberville
2nd floor
Montréal, QC H2G 2B3

Please go to the Accès Montréal office to get a 45-litre bin.

Please complete the form to:

  • get a 240-litre bin.
  • have a bin repaired.

You can get a brown bin to participate in organic waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. Fees may apply.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin. Please go to your eco-quartier to obtain a bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one by contacting your eco-quartier. 

Damaged bin

You can ask for your bin to be repaired

Please call 311. Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Lid 
  • Catch 
  • Wheel

You can ask for your bin to be replaced

If your bin can’t be repaired, please contact your eco-quartier to request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Have a bin repaired, replaced or added

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

7800 Rue de la Salette
Montréal, QC H1P 2J8

Before going to your eco-quartier, please call 514-328-8444 to make sure that the bins are in stock.

You can get a brown bin to participate in food waste collection. The bins available are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one by contacting la Maison de l’environnement. 

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, please contact la Maison de l’environnement to request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Learn more

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

4555 Rue de Verdun
Montréal, QC H4G 1M4

673 1re Avenue
Montréal, QC H4G 2V8

You can go to the Accès Montréal office to have a bin delivered to your door.

You can go to the Maison de l’environnement to get a bin. Before you go, call at 514 765-8378 to check that the bins are in stock.

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 
If it was stolen, you must fill out an online police report.

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced.

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up and recycled.

Request a bin or have a bin repaired

2187, rue Larivière
Montréal, QC H2K 1P5

1240 Rue Saint-Marc
Montréal, QC H3H 2E5

2093 Rue de la Visitation
Second floor
Montréal, QC H2L 3C9

You can get a brown bin to participate in food waste collection. The bins are free of charge along with a countertop bin.

It is also possible to get a countertop bin by going in person to one of the éco-quartier’s three points of service.

Lost or stolen bin

If your bin is lost or stolen, you can request a new one. 

Damaged bin

You can ask for your bin to be repaired

Your bin will be repaired at your home within 10 business days if one of the following parts is broken: 

  • Cap and rod for the lid 
  • Lid 
  • Axle 
  • Wheel or catch 

You can ask for your bin to be replaced

If your bin can’t be repaired, you can request a new one.

Clean your old bin and hang onto it until it is replaced. It will then be picked up.

Request a bin

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.