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Immigrants

Last updated July 27, 2021
RelatedDiversityPrevention and Social Action

In Montréal, immigrants can access city services without fear. They simply need to show a card that proves their identity and residence. Free, confidential help is available to victims of abuse or crime.

A card that proves identity and residence 

Montréal and Doctors of the World have partnered to issue a proof of identity and of residence card that allows people, whatever their immigration status, and undocumented immigrants to get access to municipal services without fear of being reported to the authorities. This card can be used at libraries, sports facilities and day camps. People can sign up at different service points around the city.

The policy applies to city services only, except for the Service de police de la Ville de Montréal (SPVM).

Sample proof of ID and residence card (in French)
  • Sample proof of ID and residence card (in French)

In case of abuse

Immigrants who experience abuse by an employer or landlord, or who are the victim of a crime, can receive confidential and free assistance service if they wish to report a problem or file a complaint.

  • Access to city services without fear (in French) [PDF 137 KB]

Learn more about the topic

Service

  • Confidential support to report abuse or crime

How-to

  • Get a proof of identity and of residence card If you do not have legal status

Tips and articles

  • Advice and resources for newcomers
  • Solidarity, Equity and Inclusion Plan: So No One Is Left Behind

On the same topic

  • Montréal Charter of Rights and Responsibilities

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