Immigrants
In Montréal, immigrants can access city services without fear. They simply need to show a card that proves their identity and residence. Free, confidential help is available to victims of abuse or crime.
A card that proves identity and residence
Montréal and Doctors of the World have partnered to issue a proof of identity and of residence card that allows people, whatever their immigration status, and undocumented immigrants to get access to municipal services without fear of being reported to the authorities. This card can be used at libraries, sports facilities and day camps. People can sign up at different service points around the city.
The policy applies to city services only, except for the Service de police de la Ville de Montréal (SPVM).
In case of abuse
Immigrants who experience abuse by an employer or landlord, or who are the victim of a crime, can receive confidential and free assistance service if they wish to report a problem or file a complaint.