Universal access to libraries

Last updated October 6, 2026

The library offers a welcoming space where people with limited mobility or people with a functional disability can benefit from adapted facilities, collections, activities and equipment.

Universal access can take several forms.

  • Adapted facilities to facilitate physical access
  • Adapted equipment and tools, for example:
    • High-contrast keyboard
    • Wheelchairs
    • Victor Reader available for loan (in certain libraries) 
    • pedal desk for people with attention deficit/hyperactive disorder (ADHD)
    • MP3 players
    • Digital magnifying glass and screen magnification software
    • Reading glasses loaned in certain libraries
    • Furniture and accessories favouring calm and concentration among children with special needs (e.g., wobble stools, relaxation chairs, sensory cushions, sensory floor tiles, noise cancelling headphones, etc.)
    • Digital piano with headphones available to people in wheelchairs.  
    • Trackball mouses
    • Adjustable work tables
    • Video magnifier (in certain libraries)  
  • Adapted collections, for example:
    • Large-print books
    • Talking books and digital audio books
    • Books adapted for people with a reading disorder such as dyslexia
    • Films in DVD and Blu-ray with audio-descriptions for people with a visual impairment
    • Films on DVD and Blu-ray with subtitles for people with a hearing impairment
    • Adapted society games (in braille, large print or for people with a cognitive limitation or a learning disorder) 
    • Sensory kits (in certain libraires)
  • Adapted services, for example:
    • Home mailing service that lets people with a disability or people ages 65 and older access the collection without going in person to the library
    • Sensory spaces or rooms in some libraries
  • Adapted and inclusive activities

Contact your library staff to check availability of equipment, collections and services.

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