All about the borough of Pierrefonds-Roxboro’s preparation and state of the situation for the 2022 spring flood. Despite the COVID-19 pandemic, our resources are mobilized and we are ready in case of flooding.
Current situation - Recovery mode
Flows and water levels of the rivière des Prairies are now back to normal and remain below minor flood levels. The temporary protection measures put in place by the borough will now be removed. The situation is stable.
We are ready: mitigation measures and field interventions
The borough is already mobilized on a daily basis and is prepared in case of flooding. Over the years, the Borough has equipped itself with a great variety of protective measures to improve its material resources and optimize its interventions on the territory. Rest assured that our human resources and all of our mitigation systems will be deployed in the vulnerable sectors targeted if needed.
In the coming weeks, mitigation equipment will be installed in few areas proactively and in prevention. Protective measures are deployed in phases if necessary only, according to our Special Response Plan (SRP) and according to waters flow and levels. No need to call 311 or write to us - we are monitoring the situation and will make the appropriate interventions to secure the public domain.
Citizens' responsibilities: protect its property and its family
In an emergency or disaster situation, it is your responsibility to take the first steps to ensure your own safety and the protection of your property. Therefore, every resident must prepare for spring flooding:
- Stay informed on a daily basis via the Borough’s communication channels
- Check if your property is located in a flood zone
- Consult our citizen’s guide “In cas of flooding, be ready”
- Purchase mitigation equipment (submersible pumps, valves, sandbags, window caulking, etc.)
- Make the required installations each Springtime for prevention purposes
- Plan a location where you and your family can stay temporarily in case of evacuation
Important: There is no systematic distribution of sandbags to citizens
You must acquire your own material and protect your property each spring, it’s your responsibility! The borough is responsible for protecting the public domain (public infrastructures).
Distribution of sandbags by the borough if the Special Response Plan is activated for your sector:
*Depending on the stages and risks defined in our Special Response Plan, according to an order of priority, pallets of sandbags could be delivered to your home by our crews. As water rises and an area becomes at imminent risk, pallets of bags could brought delivered. If no pallets have been delivered to your residence, it is because the address in question does not qualify for this distribution. No need to call 311.
If your sector is identified, a foreman from Pierrefonds-Roxboro will ring at the doors of the residences that will receive pallets to warn residents that they can use and install the bags. It is the responsibility of each resident to install the delivered sandbags. The priority is to protect the entrances to the property (cover doors and windows first). Do not place sandbags all around the property.
All guidelines provided by the Quebec’s Health Ministry must be applied : wash your hands often, cough in your elbow, wear a face mask if a social distance cannot be kept. Read this document (in French) for more on how to build dikes in the context of the current pandemic.
Emergency and information centres
- We are asking citizens living in flood-prone areas to think about where they could be able to stay temporarily in case of flooding (family, friend, neighbour)
- Should you need to evacuate in cas of flooding, contact your borough by composing 311. You will be temporarily relocated in a hotel of your sector by the Red Cross and the Borough’s local aid mission will contact you for a follow-up.
Be ready in case of flooding: articles and tips
Consult our tips and articles to be ready in case of flooding, on the Flooding page.
- Emergency disaster preparedness kit
- Flooding: How to protect your home
- Flooding: Instructions for evacuation
- Stay informed when disaster strikes
- What to do after a flood
Here are some helpful videos that were produced by the borough of Pierrefonds-Roxboro to help you prepare accordingly in case of flooding.
Communications: get the latest updates
All spring long, and at all times, stay informed :
- Follow the Borough’s Facebook page ;
- Subscribe to the newsletter ;
- Consult the Borough’s website ;
- Subscribe to the texting application Notices and Alerts ;
- Subscribe to the automated phone alert system in case of emergency CodeRED ;
- Check the electronic boards located on the Borough’s main arteries.
How do I know if I live in a flood zone area?
Option 1: All neighbourhoods and residences that have been flooded by the rivière des Prairies, the phreatic table, or the subsoil in 2017 or 2019 are likely to experience spring floods again. You should consider yourself in a flood-prone area and take the necessary measures to protect your belongings and property.
Option 2: Consult this link (map) to find out if you live in an at-risk zone on the Urgence Québec website: https://geoinondations.gouv.qc.ca/
Option 3: Citizens can also make a request to the borough to find out if they are in a flood-prone area. The request must include the complete civic address of the residence in question and must be sent by e-mail to: [email protected]
Is my address on the Quebec government's ZIS map?
Please refer to the Government of Quebec website to see if your property is part of the flood zones map. You must zoom in and look at the legend to see if your residence is part of the special intervention zone or if it has been removed from this zone.
Consult the levels and flows of the watercourse
Ministère de la Sécurité publique du Québec
Ministère de l’Environnement et de la Lutte contre les changements climatiques
Every year, Hydro-Québec experts work actively to use their network of facilities optimally to limit the impact of spring floods on the population. Find out more about Hydro-Québec’s management of spring floods.
In this video, Hydro-Québec discusses flow and reservoir management, as well as the role of its facilities in relation to flooding.