Mathieu Rivard

Office Automation and Computer Support at Lachine Libraries

Last updated January 9, 2024
Reading time: 2 min
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Did you know that the staff at Lachine’s libraries offers you a number of services related to office automation and computer equipment?

Digital clinic for your devices

Bring your portable devices (computer, cellphone, tablet) to get help with their functions and applications. 

Here are some examples of requests we can handle with you:

  • Setting up an email account 
  • Basic computer clean-up
  • Getting a return slip for an online purchase
  • Transferring photos or videos from a device to a removable memory device (USB drive, hard drive) or to the cloud 
  • Printing documents from your phone or tablet

To get advice from our staff, just come to the Info-adulte (adult info) desk at Bibliothèque Saul-Bellow on a first-come, first-served basis. 

Here are the hours of this service for the first half of 2024:

  • Tuesday and Wednesday: 10 a.m. - 12 p.m. 
  • 2 out of 3 Thursdays: 6 p.m. - 8 p.m. starting on January 11

Access to our computers

At the Bibliothèque Saul-Bellow and the Bibliothèque de Saint-Pierre libraries, desktop computers are available.  Word processing and spreadsheet software have been installed. You can access the Internet, scan, print and photocopy your documents. Assistance in using our equipment is available to you as well. Just ask the customer service staff on the 2nd floor near the public computers (at Saul-Bellow) or 1st floor (at Saint-Pierre).

To connect using one of the library’s public computers, all you need is your library card number and password. Conditions for borrowing a tablet or laptop vary depending on your library.  

Open sessions

Open sessions are 30 minutes long depending on the availability of work stations that are not reserved. The maximum time that these stations can be used each day is for three hours, for a total of 12 hours per week. They automatically end on the hour and half hour. To avoid being disconnected, you must make a reservation.

Sessions by reservation

During reserved sessions, you can use the computer for a maximum of two hours without being disconnected, for a total of six hours per week.

You can make a reservation:

  • Through a staff member (on site or by phone) 
  • At an open work station
  • At an express work station, on which sessions are limited to 15 minutes
     

Wireless Internet access

The mtlwifi network can be used from a personal laptop computer.

Printing and photocopies

The following fees apply:

  • 8½ x 11 and 8½ x 14 in black and white: $.10  per page
  • 8½ x 11 and 8½ x 14 in color: $.50  per page
  • 11 x 17 in black and white: $.20 
  • 11 x 17 in colour: $1.00 
  • Scanning: Free

Applicable rules 

Certain rules apply to the use of a public computing station, tablet or laptop computer.

Do not carry out financial transactions

Users are advised not to carry out online financial transactions from a public computer. In addition, it’s important to protect your personal data.

View appropriate content

The content viewed on a library computer must not come from an illegal site or run the risk of shocking other users.

Watching out for children

Work stations in the young readers sections of Montréal’s libraries are equipped with content filters. Nevertheless, adult companions must ensure that the content viewed by children is appropriate.

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