Report a sewer drain issue

Last updated April 15, 2021

Water overflowing from a sewer drain? Cover missing or not on properly? Has something fallen through the grate? Let us know. We’ll take care of it.

Help us respond quickly and effectively by reporting an issue with a sewer drain on the street or sidewalk or in a park.

If possible, provide a photo of the area around the sewer drain (no close-ups, please) to help our teams find the exact location using visual cues.

If the situation is potentially dangerous or requires immediate response, contact 311.

Report the issue


Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.