Cancellation of a library subscription for a non-resident of Montréal

Last updated April 17, 2024
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Do you live outside of Montréal and want to cancel your library subscription? If you paid for your subscription, a reimbursement is possible under certain conditions.

You can cancel your subscription at any time by going to the service counter at one of the libraries in Montréal’s 19 boroughs.

If your subscription was free of charge

Simply advise your library that you wish to cancel your subscription.

You could have subscribed free of charge in the following cases:

  • You own property in Montréal.
  • You study at an educational institution in Montréal.
  • You are an employee of the city.

If your subscription was paid

Two cases are possible:

  • If you are still living outside of Montréal at the time of cancellation: no reimbursement.
  • If you moved to Montréal in the past nine months: partial reimbursement of subscription fees. 

Partial reimbursement

Period of residence in Montréal since the payment of the subscription

Reimbursement rate

Less than three months

75%

Between three and six months

50%

Between six and nine months

25%

Required documents

Show one form of photo ID from among the following options:

  • Birth certificate in French or in English showing your date and place of birth
  • Citizenship card
  • Permanent resident card
  • Québec health insurance card
  • Passport in French or in English showing your date and place of birth
  • Driver’s license

Show one form of proof of address from among the following options:

  • School or municipal tax account
  • Bill from a public utility (electricity, telephone, gas or cable provider) that is less than three months old
  • Bill from an educational institution that is less than three months old
  • Driver’s license
  • Monthly statement from a credit or financial institution that is less than three months old

Cancel your subscription

In person

Go to one of the libraries in the network.