Have a household garbage bin repaired

Last updated October 24, 2024

If your dark grey garbage bin provided by the city is broken, you can have it repaired in most cases. If it is not repairable, you can request a replacement. Find out how.

We do not repair garbage cans or bins that you purchased in a store.

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We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

1. Check your bin format

We only repair the 360-litre bins we have provided on certain portions of the street. Having your bin repaired is free. 

Portions of streets where bins can be repaired: 

4810 to 5290 Avenue Walkley 
2028 to 2098 Avenue Trenholme 
2000 to 2099 Avenue Connaught 
7305 to 7486 Rue Saint-Jacques 
7320 to 7490 Avenue Harley 
2000 to 2110 Rue West Broadway 
1900 to 2092 Avenue Westmore 
2005 to 2115 Avenue Patricia 
2025 to 2055 Avenue Elmhurst 
3800 to 4300 Rue Bouchette 
2715 to 2885 Place Darlington 
1907 to 5130 Avenue Barclay 
1905 to 2599 Rue Goyer 
2105 to 3590 Chemin Bedford 
3725 to 5027 Avenue Plamondon 
7400 to 8068 Avenue Mountain Sights 
4005 to 5129 Avenue Bourret 
3335 to 4771 Avenue Linton

2. Have a bin repaired

To have a 360-litre bin repaired, call 311.

Your bin will be repaired at home within 10-15 business days if any of the following parts are broken: 

  • Lid plug and stem 
  • Lid 
  • Axle 
  • Wheel

While you wait for your bin to be repaired 

Place the bin upside down near the front wall of the building, outside the fence. Black plastic bags can be used temporarily. 

Once the bin has been repaired 

A door hanger card on the bin indicates that it has been repaired. 
Write your address on the bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

3. Replace a non-repairable bin

To have a 360-litre wheeled bin replaced, call 311. 

We will take your contact details and the replacement bin will be delivered to your address.

While you wait for your replacement bin 

Clean your old bin and place it upside down near the front wall of the building, outside the fence. This will make it easier to identify. It will be recovered and recycled. 

Black plastic bags can be used temporarily. 

Once you have received your bin

Write your address on your bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

1. Check your bin format 

Residents and organizations

We only repair 360-litre garbage bins that you got from the borough. Having your bin repaired is free.

2. Have a bin repaired

To have your bin repaired, call 311.

Your bin will be repaired at home within 10-15 business days if any of the following parts are broken: 

  • Lid stem 
  • Lid 
  • Axle 
  • Wheel

While you wait for your bin to be repaired

Black plastic bags can be used temporarily. 

Once the bin has been repaired

Write your address on the bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

3. Replace a non-repairable bin

There is a fee for a replacement bin.

Fees

$92.70 per bin (no tax). 

To request a bin, visit a Accès Montréal office with proof of address (e.g. invoice, driver’s license). 

If your request is approved, the bin will be delivered to your address.

While you wait for your replacement bin 

Empty and clean your old bin; it will be recovered and recycled. You bin must be visible and accessible.

Black plastic bags can be used temporarily. 

Once you have received your bin 

Write your address on your bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.

1. Check your bin format

We only repair 120, 240 and 360-litre bins that you got from the borough. 

Having your bin repaired is free.

2. Have a bin repaired

To request a bin repair, call 311.

Your bin will be repaired at home within 10 business days if the following parts are broken: 

  • Lid plug and stem 
  • Lid 
  • Axle 
  • Wheel

While you wait for your bin to be repaired 

You can continue to use your bin. We will call you to confirm the date of the repair. 

Once the bin has been repaired

Write your address on the bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

3. Replace a non-repairable bin

A $33 fee applies if you want a larger size to replace your broken bin. 

If you ask for the same format or a smaller one, it’s free. 

To request a replacement, call 311.

Once you have received your bin 

Write your address on your bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

We do not provide or repair any garbage bins.

We only repair the bins we have provided to residents of sector 1, Nuns’ Island and Crawford Park. Having your bin repaired is free. 

Crawford Park is bounded by: 

  • Rue Leclair to the north 
  • Boulevard LaSalle to the east 
  • Rue Fayolle to the south 
  • Boulevard Champlain to the west

1. Check your bin format

Here are the bins that can be repaired in sector 1:

Residents

Building

Bin provided

Single-family home

Large 240-litre bin

Residential building with 2 to 8 dwellings

Large 240-litre bin

Residential building with 9 or more units (condominium tower)

Large 360-litre bin

Organizations

Organizations

Bin provided

Schools

Large 360-litre bin

2. Have a bin repaired

To have your bin repaired, call 311.

Your bin will be repaired at home within 10-15 business days if any of the following parts are broken: 

  • Lid plug and stem 
  • Lid 
  • Axle 
  • Wheel

While you wait for your bin to be repaired 

Place the bin upside down near the front wall of the building, outside the fence. 

Black plastic bags can be used temporarily.

Once the bin has been repaired 

A door hanger card on the bin indicates that it has been repaired. 

Write your address on the bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

3. Replace a non-repairable bin

Bins can only be requested by building janitors. 

To get a 240- or 360-litre wheeled bin, call 311. 

We will take your contact details, review your request and, if approved, the bin will be delivered to your address. 

While you wait for your replacement bin

Clean your old bin and place it upside down near the front wall of the building, outside the fence. This will make it easier to identify. It will be recovered and recycled. 

Black plastic bags can be used temporarily. 

Once you have received your bin 

Write your address on your bin using a marker. If your address fades over time, use a marker to write it on the bin again so that your bin is always identified.

We do not provide or repair any garbage bins.

We do not provide or repair any garbage bins.