Remove graffiti from private property

Last updated February 29, 2024

Want to remove graffiti from your private property in Montréal? The borough will do it for you free of charge.

To keep our city clean and welcoming, your borough offers a graffiti removal service. This means that we can remove graffiti from walls and buildings that you own, at your request or at the request of someone representing you.

Don’t hesitate to submit a request to have graffiti removed from your private property free of charge. The borough covers the cost of the work, with some exceptions.

Graffiti is not removed during the wintertime.

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To have graffiti removed from your property, you must: 

  1. Fill out the form below.
  2. Send your form by email, with your complete contact information and the graffiti’s location.

You will then receive a confirmation of receipt with a request number.

Eligibility

Only graffiti that is visible from the street is eligible.

Document

Submit a request

Eligibility

Requests to remove graffiti from your private property (if it is hateful or gang-related) should be made promptly after you notice it.

This service is free. A borough inspector will visit your property to confirm your request meets the eligibility criteria, and complete the consent form.

The borough covers the cost of the work. The property owner will be advised what steps to take to prevent a recurrence.

Communication channels

By phone

Direction du développement du territoire et des études techniques

514-493-8086

Eligibility

  • Graffiti at a height of less than 5 m (16.4 ft). Additional costs may apply for graffiti higher than 5 m.
  • Residential buildings with fewer than 6 dwelling units
  • Commercial or mixed-use buildings with 300 m2 or less of floor area
  • Housing cooperatives
  • Incorporated non-profit organizations

The new paint, if necessary, is at your expense.

Document

Submit a request

Accès Montréal Office

5160 Boulevard Décarie
Montréal, QC H3X 2H9
  1. Go the the local police station to obtain an event number.
  2. Bring the completed authorization to access and waiver form to the Accès Montréal Office.

Direction des travaux publics - Division de la voirie et des parcs

2140, avenue Madison, 3e étage
Montréal, QC H3B 2T4
  1. Go the the local police station to obtain an event number.
  2. Send the completed authorization to access and waiver form to the Direction des travaux publics.

Eligibility

This graffiti removal program for merchants and residents is free of charge.

Please sign the release form and list all the addresses of all buildings you own.

Document

Submit a request

Programme Graffiti de Lachine

514-531-3248

Send us the completed document.

Eligibility

Graffiti visible from the street

Submit a request

By phone

Éco-quartier LaSalle

514-367-6000
Extension number 6500
  • You can file a complaint with the police by contacting 911.

If there is graffiti on your building, a team will come to remove it. You can also request this service by e-mail or by using the form below.

Eligibility

  • Graffiti visible from the street, at a height of less than 4 m (13 ft).
  • Graffiti located less than 12 m from the entrance to a back lane and visible from the street.

Zones concerned

Priority is given to certain commercial arteries and streets in the borough.

Equipment rental

La Remise du Plateau (located at 251 Avenue des Pins Ouest) has a pressure washer that you can rent for $20 per rental period (plus a $50 deposit in cash only). Cleaning product is also available ($15 for 473 ml, which covers about 2.4 m² of surface). You don’t need to be a member to borrow this machine.

Remove graffiti from private property

You cannot use the online form in winter, but please send us an e-mail.

The graffiti removal program is managed by Pro-Vert Sud-Ouest as part of the “Tactiques Alternative Graffiti” (TAG) initiative.

If graffiti is observed on your property, you will receive a letter requesting your authorization to remove it at the borough’s expense.

You are required to send the duly completed form by the deadline cited in the notice. If you fail to do so, you will be required to remove the graffiti yourself and cover the cost.

Eligibility

Graffiti visible from the street, at a height of less than 5 m (16.4 ft).

Zones concerned

  • Rue Notre-Dame Ouest and Avenue Atwater
  • Rue du Centre, Rue Charlevoix and Rue Wellington
  • Boulevard Monk, Avenue de l’Église and Rue Allard, Rue Laurendeau and Rue Jolicoeur
  • Rue Saint-Jacques, Rue Saint-Antoine, Rue Saint-Ambroise and Rue De Courcelle

If the graffiti does not meet the eligibility criteria or if your property is not in the zones concerned, requests will be reviewed by the borough.

Communication channels

Pro-Vert Sud-Ouest

514-768-2709
Extension number 204

Pro-Vert Sud-Ouest

75 Rue du Square-Sir-George-Étienne-Cartier
Montréal, QC H4C 3A1

This service is not offered in this borough.

Unavailable

Graffiti removal program

We have implemented a free program to remove graffiti from certain surfaces. Depending on the type of surface, we will clean or mask (paint over) the graffiti. 

We do not remove graffiti between November 30 and April 1

Who can apply for graffiti removal

You can apply for free graffiti removal if you are a building owner or represent a building owner. 

Eligible graffiti

Only graffiti that is visible from the street is eligible from the program. As an exceptional measure, graffiti on landscaped back lanes, such as green lanes, may be eligible.

Locating graffiti

Locating graffiti is the first step of the program. When you report graffiti, give as many details as you can. The more detailed your description is, the easier it will be to locate the graffiti, plan removal and perform the work quickly. If possible, attach a photo of the graffiti. 

Registration period and form

The registration period for the program begins in May.

To remove graffiti from a building (walls, doors, windows, gates, etc.) complete the form that is made available during the registration period and submit it by e-mail. 

By submitting your form, you consent to our teams or a specialized contractor coming to your building and removing the graffiti. For this reason, only applications with a completed form will be processed. 

Withdrawing consent

If you would like to withdraw your consent, you can do so by e-mail. Please provide your name, the address of the building and explain why you want to withdraw consent.

Repeat offenders

For repeat offenses of graffiti on the same building, please call 311 or contact us by e-mail.

Conditions

Graffiti is removed free of charge by a contractor selected by the borough. 

The contractor is not under any obligation to guarantee a particular result. Removal work may leave traces, marks or other alterations to surfaces. The contractor chooses the removal method.

Apply for free graffiti removal

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Only call 311 for repeat offenses.

Complete and submit the form. The form is only available during the registration period.

Unavailable

Program suspended in 2023.

Eligibility

Graffiti visible from the street

For any recurence, you should report the problem to the neighbourhood police station 39.

Document

Communication channels

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Point of service

4241 Place de l'Hôtel-de-Ville
Montréal, QC H1H 1S4

Send the completed form.

Eligibility

Graffiti visible from the street

Document

Communication channels

Service des travaux publics

600, avenue de la Gare-de-Triage
Montréal, QC H2V 0A8

Bring the completed form.

Service des travaux publics

600, avenue de la Gare-de-Triage
Montréal, QC H2V 0A8

Send the completed form.

Service des travaux publics

514-495-7415

Send the completed form.

Eligibility

Graffiti visible from the street

If the graffiti is not visible from the street, the building owner is responsible to removing it, at his or her own cost.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

If graffiti is observed on your property, you will receive a letter requesting your authorization to remove it at the borough’s expense.

If you see graffiti on your property and want to request this service, fill out the consent form (in French) and send it by email.

Eligibility

  • Graffiti less than 5 m (16.4 ft) in height. Above a height of 5 m (16.4 ft), additional costs may apply.
  • Residential buildings with fewer than 6 dwelling units.
  • Commercial or mixed-use buildings with 300 m2 (3229 ft2) or less of floor area.

Document

Communication channels

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Unavailable

If graffiti is observed on your property, you will receive a letter requesting your authorization to remove it at the borough’s expense. You can also request this service by e-mail or by using the form below.

You can also report the problem to the neighbourhood police station (44).

Eligibility

Graffiti visible from the street, at a height of less than 4 m (13 ft).

Priority is given to certain commercial arteries and streets in the borough.

Communication channels

The form is closed for the winter. It will be available again in spring 2024. Requests received in 2023 that could not be processed will be completed at the start of the next season.

To report hateful, discriminatory or vulgar graffiti, call 311.

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Eligibility

Graffiti visible from the street, at a height of less than 5 m (16.4 ft)

Document

Communication channels

Accès Montréal Office

777 Boulevard Marcel-Laurin
Montréal, QC H4M 2M7

Bring the completed form.

Section Environnement - Graffitis

13 001, boulevard Cavendish
Montréal, QC H4R 2G5

Send the completed form.

You can have graffiti removed from your private property if it is visible from the street.

Make a request

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

If you wish to have graffiti removed from your property, call 311.

Graffiti is not removed from November 30 to April 1.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.

Eligibility

Graffiti visible from the street, at a height of less than 5 m (16.4 ft)

Communication channels

Eligibility

Graffiti located at a height of less than 3.66 m (12 ft) which can be removed without risk of damaging the surface.

Communication channels

By phone

311

Outside of Montréal: 514-872-0311

Monday to Friday: From 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: From 9 a.m. to 5 p.m.