Accessibility
Montréal strives to be a universally accessible city where all people can exercise their rights and carry out their daily activities independently and without barriers, regardless of their abilities.
The city carries out tangibleactions to show this commitment to accessibility.
A universal accessibility policy
The city has produced a universal accessibility policy to guide its actions.
It targets four areas of action:
- Architecture and urban planning
- Programs, services and employment
- Communications
- Awareness and training
The Municipal Universal Accessibility Plan 2024-2030
Making Montreal an accessible city for everyone: this is the main objective of this plan, which aims to facilitate access to municipal environments and services. It is structured around three priorities: the City’s commitment to include universal accessibility in all its areas of expertise; tangible, significant, and measurable progress; the development of Montreal’s leadership in universal accessibility and the fight against ableism.
Annual Achievements
Each year, projects and works are carried out to make Montreal more accessible. Here are some examples:
- Renovation of entrances and restrooms
- Installation of interior signage and furniture
- Construction of access ramps and elevators
- Construction and renovation of accessible sports facilities
- Development of accessible terraces and parklets
- Exploratory visits to assess the accessibility of municipal buildings or parks
- Cultural performances designed to accommodate people with diverse abilities and needs (e.g., families with babies, neurodivergent individuals, or those with sensory disabilities)
- Offering documents in various formats (e-books, audiobooks, large print books, subtitled DVDs, etc.) in libraries
- Offering adapted sports activities
- Montréal’s recreation companion program provides financial assistance to organizations working with children and adults with special needs who need a companion when participating in recreational activities. Learn more
- Choice of accessible venues
- Quebec Sign Language interpretation service
- Diverse means of participation
- Documents in different formats
- Employment Springboard program launched. This pilot project aims to integrate persons with disabilities
- Ergonomic adaptation applied to workstations, equipment and software
- Guide to making communications with the public universally accessible published
A list of followed actions is updated each year and presented with the previous year’s report.
A universal accessibility project
Montréal has launched a large-scale project to improve its universal accessibility practices. This project, which will run until 2024, brings together external partners, experts in universal accessibility and people with disabilities.
Digital accessibility
In keeping with the World Wide Web Consortium (W3C) guidelines, Montréal makes its website accessible to people with disabilities or special needs. To help people find information more easily, it allows keyboard navigation, pays attention to colour contrasts, uses understandable language, etc.
Learn more about the topic
Programs and initiatives
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