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MTLWiFi

Last updated December 7, 2019
RelatedInnovation and ResearchPublications and DataAccessibility

MTLWiFi provides a free connection to the Internet through its extensive wireless network. You can get access in a number of outdoor spaces and public buildings belonging to the city. Find out how to access the network here.

On this page:

  • Where are the access points
  • Advice and rules for users
  • Privacy
  • Montréal’s rights

Where are the access points

The network’s 825 access points are located across the island of Montréal. MTLWiFi is one of the world’s largest free WiFi networks.
See the map (in French)

Can’t access the network?

Contact 514-MTL-WIFI (514-685-9434)
Monday through Friday: 8:30 a.m. to 8:30 p.m.
Saturday, Sunday and public holidays: 9 a.m. to 5 p.m.

Advice and rules for users

MTLWiFi is a community service that is designed for occasional use by people on the move. Quality cannot be guaranteed.

Follow these rules to keep the network working for everyone.

Advice

  • Make sure your portable device has a wireless network card.
  • Use secure protocols if you want to protect your passwords and other private information. The wireless connection is not encrypted..
  • Be respectful of other users and staff in places where you are using the service.

User rules

  • Use of MTLWiFi to carry out illegal activities is prohibited. The user takes full responsibility for any such use and agrees to compensate the city and bandwidth suppliers for any expense incurred because of it.
  • Any attempt to bypass systems established to control bandwidth use is prohibited.
  • Relaying or sharing the bandwidth provided by MTLWiFi, by whatever means, is prohibited.
  • Repeated or extensive use of MTLWiFi from your home or workplace is prohibited. This kind of use is deemed abusive.

Privacy

To protect users’ privacy, no personal information will be disclosed, broadcast, transferred or sold to a third party without the express consent of each user, unless we are forced to do so by a search warrant or a court order.

Only the following information will be archived without your express permission:

  • MAC (Media Access Control) address for the connecting device
  • Length of use
  • Name of access zone
  • Amount of data transmitted during each session

The content or destination of your traffic will not be archived. Exceptionally, they might be analyzed in order to locate a technical problem.

Montréal’s rights

To provide the best possible service and ensure the network’s long-term viability, the city reserves the right to do any of the following:

  • Limit bandwidth use (in terms of speed or quantity)
  • Deactivate any account whose owner has not complied with the above rules or has tried to bypass control systems
  • Block sensitive or criminal sites
  • Gather information that may be given to relevant authorities for investigation purposes
  • Block outgoing SMTP connections
  • Change terms of use without prior notice

Partner

The partnership between the city and ZAP is designed to provide a broad, unified public WiFi network on the island of Montréal. See also: zap.coop

  • ZAP

Tags

  • Business and Innovation

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