Service de la diversité et de l'inclusion sociale

The Service de la diversité et de l’inclusion sociale promotes diversity and social inclusion, and helps newcomers integrate in Montréal.


In May 2022, Montréal’s ombudsman published her report on unhoused Indigenous and Inuit residents of the Milton-Parc neighbourhood, titled “Don’t Look the Other Way.” Learn more about actions the city has taken in response to the ombudsman’s recommendations.


The Service de la diversité et de l’inclusion sociale seeks to contribute to social transformation and to highlight all the faces of Montréal, an inclusive, committed and diverse city.

Priority actions for 2023

Coming soon.

Commissioner for people experiencing homelessness


  • Promote knowledge, cooperation and planning of actions to develop services for people experiencing homelessness or at risk of becoming homeless
  • Advise the city on all aspects of homelessness


Enrich knowledge and communication

  • Create communication and consultation mechanisms with partners, the public and people experiencing homelessness to better understand and express their realities and needs
  • Develop and popularize knowledge about homelessness issues and best practices for support
  • Send information to the city administration, partners and citizens to raise awareness.

Develop services

  • Promote cooperation among partners to develop services adapted to the needs of people experiencing homelessness or at risk of becoming homeless
  • Contribute to developing a global vision and a municipal and regional plan to support vulnerable people in the Montréal area
  • Direct requests for help or information to the appropriate authorities

Support public policies

  • Act as a consultant to the city government in developing public policies and practices that promote inclusion and citizenship, and provide services to people experiencing homelessness.

About the commissioner

Serge Lareault was the Executive Director of Groupe L’Itinéraire, a well-known magazine that provides work for people experiencing homelessness, from 1994 to 2014. He was also president of the International Network of Street Papers from 2006 to 2016, a Glasgow-based association of some 120 street papers in 40 countries and 600 cities.

Contact the commissioner by email at [email protected]


Universal accessibility


Social development

Children, youth and seniors