If you are a tenant and you see vermin, harmful insects, rats or mice in your dwelling, you must fill out the form below to request an inspection of your home and send it to the planning, permits and inspections division, or call 311.

Do not attempt to resolve the problem on your own.

Before taking this step, we recommend that you notify your landlord of the situation and ask him or her to take the necessary corrective action within 10 working days, by registered mail. This will enable you to appeal to the Tribunal administratif du logement if necessary. 

• PDF file Dwelling inspection request – Ahuntsic-Cartierville  (in French) [PDF 1 MB]

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation and request that he or she take the required corrective action within 10 business days.

You can send your notice: 

• By bailiff
• By registered mail
• By e-mail
• By text message
• By hand

In some cases, the registered letter is a prerequisite for opening a file with the Tribunal administratif du logement (TAL). Without this document, the case may be inadmissible. Contact the TAL for more information. 

Step 2: Request an inspection

If the problem is not resolved in spite of your efforts, you can ask the borough to carry out an inspection.

After the inspector’s visit, if you would like a copy of the inspection report, you will need to request access.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

You must keep the mailing receipt for the notice you receive from Canada Post.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation and request that he or she take the required corrective action.

Step 2: Request corrective action

If, despite your efforts, the problem is not resolved within 10 days of you notifying your landlord, you can ask the borough to take action using the interactive housing sanitation form (in French). 

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• PDF file Interactive housing sanitation form (in French) - Le Plateau-Mont-Royal [PDF 1 MB]

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a registered letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

You must keep the mailing receipt for the notice you receive from Canada Post.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you report the problem to the borough and request a home inspection.

This does not prevent you from also appealing to the Tribunal administratif du logement if necessary.

Documents required for your inspection request

The following three documents must be submitted at the time of filing your application:

• home inspection request form (available below)
• copy of the written notice calling upon the offender (tenant or landlord) to take the required corrective measures within 10 business days
• mailing receipt for the notice from Canada Post

Step 3: Help in preparing your home for extermination 

In some cases, you may need help to prepare your home for extermination. To qualify for this assistance, your situation must meet certain criteria. 

If you are eligible, and have signed a consent form during the inspection, the borough will forward a request for assistance in preparing your home to the Service de l’habitation. 

Through an interdepartmental agreement, the Service de l’habitation forwards the request to the Office municipal d’habitation de Montréal (OMHM). After obtaining your consent, OMHM staff will prepare your home for you.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement (previously known as Régie du logement), if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

Required documents

The following documents:

• copy of the written notice calling upon the offender (tenant or landlord) to take the required corrective measures within 10 business days
• mailing receipt for the notice from Canada Post

Questions?

Call 311.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

After the inspector’s visit, if you would like a copy of the inspection report, you will need to request access.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

What to do if a landlord fails to take action

Step 1: Send a letter to your landlord

You must notify your landlord about the situation by registered mail and request that he or she take the required corrective action within 10 business days.

Step 2: Request corrective action

If the problem is not resolved in spite of your efforts, you can submit a request for action to your borough.

This process does not limit your right to appeal to the Tribunal administratif du logement, if required.

• By-law concerning the sanitation and maintenance of dwelling units

If you are a tenant and you see vermin, harmful insects, rats or mice in your dwelling, please complete the inspection application form below and send it to the Division des permis et de l’inspection or contact 311. You should not attempt to fix the problem yourself.

Before undertaking this procedure, it is recommended that you notify your landlord of the situation by registered mail and ask them to make the necessary adjustments within 10 working days. Taking this step will mean you can submit your case to the Tribunal administratif du logement if necessary.

• PDF file Home inspection request - Villeray-Saint-michel-Parc-Extension (in French) [PDF 2 MB]

• By-law concerning the sanitation and maintenance of dwelling units