Have your recycling bin repaired
Has your recycling bin been damaged? You can either have it repaired or, if it is not repairable, you can replace it.
We only repair bins that we have supplied. We do not repair store-bought bins.
My borough
No borough selected.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, call 311.
Large bin
Contact 311 to have a 360-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days between 7 a.m. and 7 p.m. if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Put the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
To get another bin, small or large, please contact 311.
We will take your contact information and the replacement bin will be delivered to your address.
For large bins, please provide the serial number (shown on the side of the bin) when you call.
To get your broken bin collected when your new bin is delivered, please ask when you call.
Organizations with 6 bins or less
To get a large replacement bin, contact 311.
Please provide the serial number (shown on the side of the bin) when you call. We will take your contact information and the bin will be delivered to your address.
To get your broken bin collected, when your new bin is delivered, please ask when you call.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, go to the Accès Montréal office or call 311.
Large bin
In order to have a 360-litre bin repaired, you must be the owner of the building.
Please call 311.
Provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
To get another bin, small or large, please contact 311.
We will take your contact information and the replacement bin will be delivered to your address.
For large bins, please provide the serial number (shown on the side of the bin) when you call.
Organizations with 6 bins or less
To get another bin, small or large, contact 311.
Please provide the serial number (shown on the side of the bin) when you call. We will take your contact information and the replacement bin will be delivered to your address.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. It will be collected for recycling when the new bin will be delivered.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, call 311.
Large bin
Contact 311 to have a large bin repaired.
Provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 to 15 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use blue transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
Small bin
To get another bin quickly:
- Go in person to the Accès Montréal office with proof of residence (hydro bill, tax account), or
- Contact your éco-quartier by telephone to find out if the bins are available, then go there in person with proof of residence (hydro bill, tax account)
Large bin
19 units or fewer
Organizations with 6 bins or less
In order to have a large wheeled bin replaced, please contact 311.
We will take your contact information and the replacement bin will be delivered to your address.
Please provide the serial number (shown on the side of the bin) when you call.
While waiting for the replacement bin
Completely empty and clean your old bin and place it upside down close to the front wall of the building, outside the fence.
This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use blue transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, go to the Accès Montréal office or call 311.
Large bin
Contact 311 to have a 360-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days, between 7 a.m. and 7 p.m., if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Empty the bin completely and place it close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
To get another bin, small or large, contact 311.
We will take your contact information and the replacement bin will be delivered to your address a few weeks later.
For large bins, please provide the serial number (shown on the side of the bin) when you call.
Organizations with 6 bins or less
To get another bin, small or large, contact 311.
Please provide the serial number (shown on the side of the bin) when you call. We will take your contact information and the replacement bin will be delivered to your address a few weeks later.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 large 360-litre wheeled bin |
Residential buildings with with 2 to 19 units | Large 360-litre wheeled bins to be shared |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Contact 311.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Completely empty your broken bin and place it upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin.
Repaired bin
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Organizations with 6 bins or less
Contact 311 to get another bin.
Please provide the serial number (shown on the side of the bin) when you call.
While waiting for the replacement bin
Completely empty your broken bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Only buildings with 9 to 19 units have recycling bins.
Do you have a small 67-litre bin? This pilot project is now over. These bins cannot be repaired or replaced. You can still contact 311 to have your broken bin collected and recycled.
Building | Bin provided |
|---|---|
Single-family homes | Place recyclable materials in transparent plastic bags. |
Residential buildings with 2 to 8 units | Place recyclable materials in transparent plastic bags. |
Residential buildings with 9 to 19 units | Large 360-litre wheeled bin to be shared |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Contact 311 to have a 360-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days, on a Thursday between 7 a.m. and 5 p.m. if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Empty the bin completely and place it upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use blue transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
9 to 19 units
Organizations with 6 bins or less
Contact 311 to get another bin.
We will take your contact information and the replacement bin will be delivered to your address.
Please provide the serial number (shown on the side of the bin) when you call.
While waiting for the replacement bin
Completely empty your old bin, clean it, and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use blue transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, go to the Accès Montréal office or call 311.
Large bin
Contact 311 to have a 360- or 660-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin pside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use 50- to 150-litre transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Small bin
To get another bin right away go in person to the Accès Montréal office with proof of residence (hydro bill, tax account).
Large bin
Contact 311 to get another 360-litre bin.
We will take your contact information and the replacement bin will be delivered to your address.
Please provide us with the serial number (shown on the side of the bin) when you call.
Organizations with 6 bins or less
Large bin
Contact 311 to get another 360-litre bin.
Please provide us with the serial number, shown on the side of the bin.
We will take your contact information and the replacement bin will be delivered to your address.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use 50- to 150-litre transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 large 360-litre wheeled bin |
Residential buildings with with 2 to 19 units | Large 360-litre wheeled bins to be shared |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Contact 311 to have your bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days, between 7 a.m. and 7 p.m. if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Organizations with 6 bins or less
Contact 311 to get a broken bin replaced.
We will take your contact information and the replacement bin will be delivered to your address.
Please provide the serial number (shown on the side of the bin) when you call.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use 50- to 150-litre transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, go to the Accès Montréal office or call 311.
Large bin
In order to have a 240- or 360-litre bin repaired, you must be the owner, manager or concierge of the building.
- Contact 311, or
- Go in person to the Accès Montréal office.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
Please provide us with the serial number (shown on the side of the bin) when you ask for your bin to be repaired.
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Small bin
To get a replacement bin, please call your éco-quartier to find out if the bins are available, then go there in person with a proof of residence (hydro bill, tax account).
- Éco-quartier Mercier–Hochelaga-Maisonneuve – Point of service Hochelaga-Maisonneuve
- Éco-quartier Mercier–Hochelaga-Maisonneuve - Point of service Mercier-Ouest
Once back at home, completely empty your old broken bin and place it upside down close to the front wall of the building, outside the fence. Call 311 and ask for your broken bin to be picked up.
Large bin
To request a replacement wheeled bin, you must be an owner, building manager or concierge.
- Please contact 311, or
- Go in person to the Accès Montréal office.
Please provide the serial number (shown on the side of the bin) when you make the request.
We will take your contact information and the replacement bin will be delivered to your address.
Please also request to have your broken bin collected at your home.
Organizations with 6 bins or less
Large bin
To request a replacement wheeled bin, you must be an owner, building manager or concierge.
- Please contact 311, or
- Go in person to the Accès Montréal office.
Please provide the serial number (shown on the side of the bin) when you make the request.
We will take your contact information and the replacement bin will be delivered to your address.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin temporarily.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, go to the Accès Montréal office or call 311.
Large bin
Contact 311 to have a large 360-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 logements ou moins
Small bin
To get another bin right away:
- Go in person to the Accès Montréal office with proof of residence (hydro bill, tax account), or
- Contact your éco-quartier by telephone to find out if the bins are available, then go there in person with proof of residence (hydro bill, tax account)
Large bin
You can request a replacement 360-litre bin if you are the owner of the building.
- Go in person to the Accès Montréal office with your tax account.
- Contact 311. The replacement bin will be delivered to your address.
Please provide the serial number (shown on the side of the bin) when you request the replacement.
Organizations with 6 bins or less
Large bin
You can request a replacement 360-litre bin if you are the owner of the building.
- Go in person to the Accès Montréal office with your tax account.
- Contact 311. The replacement bin will be delivered to your address.
Please provide the serial number (shown on the side of the bin) when you request the replacement.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, call 311.
Large bin
Contact 311 to have a large wheeled bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Organizations with 6 bins or less
To get a replacement bin, go in person to the cour de services with proof of residence (hydro bill, tax account).
Please bring the broken bin with you and show the serial number (in the side of the bin).
Until you pick up your new bin
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you've picked up your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 large 360-litre wheeled bin |
Residential buildings with with 2 to 19 units | Large 360-litre wheeled bins to be shared |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Call 311.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Organizations with 6 bins or less
Call 311. We will take your contact information and the replacement bin will be delivered to your address.
Please provide us with the serial number (shown on the side of the bin) when you call.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling the day the new bin is delivered.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 large 360-litre wheeled bin |
Residential buildings with with 2 to 19 units | Large 360-litre wheeled bins to be shared |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Contact 311 to have a 360-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Empty the bin completely. It must be visible and accessible at all times, in the front yard or the side yard.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Organizations with 6 bins or less
To request a replacement bin:
- Contact 311, or
- Send us an e-mail, or
- Go in person to one of the two Accès Montréal offices:
One of our teams will analyze your request. If it is accepted, the bin will be delivered to your address a few weeks later.
Please provide the serial number (shown on the side of the bin) when you call.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, please complete this form (in French). Your request will be handled by our partner, the eco-quartier.
Large bin
Please complete this form (in French) to have a 360-litre bin (or other large bin previously provided) repaired. Your request will be handled by our partner, the eco-quartier.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
The small green and grey 67-litre bins are on order. They will be delivered to the borough in a few weeks.
19 units or fewer
Small bin
Go in person to the Accès Montréal office with a proof of address (hydro bill, tax account) to get another bin right away.
At the counter, also request to have your broken bin collected at your home.
Once back at home, completely empty your old broken bin and place it upside down close to the front wall of the building, outside the fence. Our teams will come to pick it up and it will be recycled.
If you have not submitted a request to have your broken bin collected through the Accès Montréal office, you can contact 311.
Large bin
Please complete this form (in French). Your request will be handled by our partner, the éco-quartier.
Organizations with 6 bins or less
Large bin
Please complete this form (in French). Your request will be handled by our partner, the éco-quartier.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be picked up by our teams to be recycled.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 large 360-litre wheeled bin |
Residential buildings with with 2 to 19 units | Large 360-litre wheeled bins to be shared |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Call 311.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
You can keep using your bin. We will call you to confirm when your bin will be repaired.
Repaired bin
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Organizations with 6 bins or less
Call 311.
Please provide us with the serial number (shown on the side of the bin) when you call.
We will take your contact information and the replacement bin will be delivered to your address. You will be contacted one or two days before the scheduled delivery date.
On the day of the delivery, place your old empty bin close to the front wall, outside the fence. It will be collected for recycling.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, call 311 or your éco-quartier.
Large bin
Contact 311 to have a 360-litre bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place it upside down close to the front wall of the building, outside the fence. The éco-quartier will contact you to tell you when the bin will be repaired.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Small bin
To get a 67-litre replacement bin:
- Contact your éco-quartier to find out if the bins are available, then go there in person with a proof of residence (hydro bill, tax account) and your broken bin to exchange it, or
- Go to your Accès Montréal office with a proof of residence (hydro bill, tax account). However, your broken bin must be brought to your éco-quartier.
Large bin
To request a wheeled replacement bin:
- Call your éco-quartier, or
- Call 311
The replacement bin will be delivered to your address a few weeks later.
Please provide us with the serial number (shown on the side of the bin) when you call.
Organizations with 6 bins or less
Large bin
To request a wheeled replacement bin:
- Call your éco-quartier, or
- Call 311
Please provide us with the serial number (shown on the side of the bin). The replacement bin will be delivered to your address a few weeks later.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, call 311.
Large bin
Contact 311 to have a large bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin temporarily.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Small bin
1. To get your hands on this bin immediately, go in person to the Maison de l’environnement de Verdun with proof of residence (hydro bill, tax account) and your damaged bin. Please call prior to going to make sure the bins are available.
2. If you are unable to go in person, please contact 311. We will take your contact information and the replacement bin will be delivered to your address.
Large bin
Call 311.
The replacement bin will be delivered to your address a few weeks later.
Please provide us with the serial number (shown on the side of the bin) when you call.
Organizations with 6 bins or less
Large bin
Call 311.
Please provide us with the serial number (shown on the side of the bin). The replacement bin will be delivered to your address a few weeks later.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. It will be collected and recycled.
You can ask your neighbour to share their bin or temporarily use transparent bags (except on L’Île-des-Sœurs where plastic bags are prohibited).
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family home | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, you have 3 options:
- Go to the Accès Montréal office
- Go to one of the éco-quartiers
- Call 311
Large bin
To have a 360-litre bin repaired:
- Call 311, or
- Send us a message with your name, phone number, address and bin size to bamvm@montreal.ca.
Please provide a proof of residence (hydro bill, tax account).
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home within 10 business days if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use blue transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Small bin
To get a 67-litre replacement bin:
- Call 311, or
- Send us a message with your name, phone number, address and desired bin size to bamvm@montreal.ca, or
- Visit one of the following points of service with proof of your address (electricity bill or tax account statement):
Large bin
To get a 360-litre replacement bin:
- Call 311, or
- Send us a message with your name, phone number, address and desired bin size to bamvm@montreal.ca.
We will take your contact information and the bin will be delivered to your address.
For large bins, please provide us with the serial number (shown on the side of the bin) when you contact us.
Organizations with 6 bins or less
Large bin
To get a 360-litre replacement bin:
- Call 311, or
- Send us a message with your name, phone number, address and desired bin size to bamvm@montreal.ca.
Please provide us with the serial number (shown on the side of the bin) when you contact us. We will take your contact information and the bin will be delivered to your address.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. This will make it easier to identify your bin. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use blue transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
Determine the size of your bin and find out how to submit a request to have it repaired.
1. Check the size of the bin
Please view the bin models to see the colours and sizes of the bins.
Then check what you are entitled to below.
Residents
Bins are provided free of charge to buildings with 19 units or fewer.
Building | Bin provided |
|---|---|
Single-family homes | 1 small 67-litre bin OR |
Residential buildings with with 2 to 19 units | 1 small 67-litre bin per housing OR |
Buildings with 20 units or more | Bins are not provided or repaired |
Shops, compagnies, hospitals, non-profits, schools
Maximum number of bins provided free of charge: 6 large 360-litre rolling bins.
You are only eligible for the repair service (free of charge) if the total number of bins provided by the city is 6 or fewer.
2. Have a bin repaired
Small bin
Only the broken lid is replaceable. To ask for the lid to be replaced, go to the Accès Montréal office or call 311.
Large bin
Contact 311 to have a large bin repaired.
Please provide us with the serial number (shown on the side of the bin) when you call.
Your bin will be repaired at home by appointment if the following parts are broken:
- lid cap and lid rod
- lid
- rod
- wheel
The bin is not repairable if the plastic body or the handles are broken, worn down, cracked or melted. If that is the case, we can replace your bin.
While waiting to have your bin repaired
Place the bin upside down close to the front wall of the building, outside the fence.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Repaired bin
A door hanger placed on the bin indicates that it has been repaired.
Use a marker to write your address on the bin. If the address fades over time, write it on the bin again so that it is always clearly identified.
3. Replace a non-repairable bin
19 units or fewer
Small bin
To get another bin, call one the three following éco-quartiers to check that the format is available, then go in person with proof of residence (hydro bill, tax account):
Large bin
To get a 360-litre replacement bin, call 311. The replacement bin will be delivered at your address.
Please provide the serial number (shown on the side of the bin) when you call.
Organizations with 6 bins or less
Large bin
To get a 360-litre replacement bin, call 311.
Please provide the serial number (shown on the side of the bin). The replacement bin will be delivered at your address.
While waiting for the replacement bin
Completely empty your old bin and place it upside down close to the front wall of the building, outside the fence. It will be collected for recycling.
You can ask your neighbour to share their bin or temporarily use transparent bags.
Once you have your bin
Use a marker to write your address on the bin. If the address fades over time, write it again so that it is always clearly identified.
20 units or more
Organizations with more than 6 bins
We do not replace bins.
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